- Report: #799097
Complaint Review: Wealth Systems LLC - Chatwsorth California
-
Author Not Confirmed
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Wealth Systems LLC
20630 Nordhoff St. Chatwsorth, 91311 California, United States of America
Phone:
8774396709
Web:
www.saenhiggins.tv
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Wealth Systems, LLC Seanhiggins.tv, Wealth Without Risk, Family Products, LLC Wealth Systems Prayed on Disabled Brother's Fears - $9000 in the Hole! No Refund After Doctor's Reports & Documentation. Chatwsorth, California
I am submitting this complaint on behalf of my brother, who is brain damaged due to a massive stroke that has resulted in inability to think abstractly, follow multiple directions or understand action vs. consequence. Net, half his brain is dead tissue.
9/29/11 I received a scanned packet from Wealth Systems LLC from my sister who expressed concern that my brother signed up for this obvious scam.
9/30/11 I checked my brothers account balance online to pay bills and saw that in several transactions, approximately $9,000 was paid via ACH dating 9/29/11 .
I immediately called the 877 number and spoke with Ed Y., a Client Rep. I explained the situation, and requested to close the account and refund the cost. He noted that my brother was outside the 3-day refund window and purchased the plan on 9/19. (ACH transactions take only 1-2 days, but didn't have suitable proof to argue)
To close the account he required a Doctors note and financial control info. At the end of the conversation, he advised me that my brothers account would be put on hold until the issue was resolved.
My brother, I found out later was still able to access the account. Because of this, every time he logged on the account was "dinged" for prepaid "coaching sessions", that of course make up a good portion of the costs.
10/19/11 I finally received and sent a full report from my brother's neuropsychologist (PsyD) regarding my brothers neurological health
along with notification of pending guardianship with an elder law firm and sent
on 10/24 to Mr. Yates via email.
10/27/11 -- I called Mr. Y.: He didnt receive my email so I faxed the documents.
Ed asked me, Well how much do you want back? which sounded odd like bargaining.
Asked for his supervisor's information -- said her name was Karen and gave me her extension
11/4/11 I called Ed and he advised me that his supervisors were reviewing his paperwork. I noted to him that over a week had gone by, and that I expected to be resolved the
following week. Asked to talk to supervisor, and Ed balked. Left a message anyway on Karen's line
11/11/11 I called Mr. Yates to follow up, and was told its in legal. Understanding the
common stalling tactic, I said I had no choice but to file a preemptive report with the FTC.
This company actually had an injunction against them in 2005 as a tandem sting with the DOJ. Their scam at the time was an Internet-based get rich quick scheme. This particular scam my brother signed up for is a Tax Lien get rich quick scheme and then also some time of Qualified Retirement Plan scheme. For info on the injunction in 2005, please see: http://www.ftc.gov/os/caselist/wealthsystems/050202wealthsysinccmplt.pdf
9/29/11 I received a scanned packet from Wealth Systems LLC from my sister who expressed concern that my brother signed up for this obvious scam.
9/30/11 I checked my brothers account balance online to pay bills and saw that in several transactions, approximately $9,000 was paid via ACH dating 9/29/11 .
I immediately called the 877 number and spoke with Ed Y., a Client Rep. I explained the situation, and requested to close the account and refund the cost. He noted that my brother was outside the 3-day refund window and purchased the plan on 9/19. (ACH transactions take only 1-2 days, but didn't have suitable proof to argue)
To close the account he required a Doctors note and financial control info. At the end of the conversation, he advised me that my brothers account would be put on hold until the issue was resolved.
My brother, I found out later was still able to access the account. Because of this, every time he logged on the account was "dinged" for prepaid "coaching sessions", that of course make up a good portion of the costs.
10/19/11 I finally received and sent a full report from my brother's neuropsychologist (PsyD) regarding my brothers neurological health
along with notification of pending guardianship with an elder law firm and sent
on 10/24 to Mr. Yates via email.
10/27/11 -- I called Mr. Y.: He didnt receive my email so I faxed the documents.
Ed asked me, Well how much do you want back? which sounded odd like bargaining.
Asked for his supervisor's information -- said her name was Karen and gave me her extension
11/4/11 I called Ed and he advised me that his supervisors were reviewing his paperwork. I noted to him that over a week had gone by, and that I expected to be resolved the
following week. Asked to talk to supervisor, and Ed balked. Left a message anyway on Karen's line
11/11/11 I called Mr. Yates to follow up, and was told its in legal. Understanding the
common stalling tactic, I said I had no choice but to file a preemptive report with the FTC.
This company actually had an injunction against them in 2005 as a tandem sting with the DOJ. Their scam at the time was an Internet-based get rich quick scheme. This particular scam my brother signed up for is a Tax Lien get rich quick scheme and then also some time of Qualified Retirement Plan scheme. For info on the injunction in 2005, please see: http://www.ftc.gov/os/caselist/wealthsystems/050202wealthsysinccmplt.pdf
