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  • Report:  #6704

Complaint Review: Warren Grayson - San Francisco California

Reported By:
- Seattle, Washington,
Submitted:
Updated:

Warren Grayson
695 John Muir Drive, Ste 203 San Francisco, 94132 California, U.S.A.
Phone:
415.469.8569
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Submitted: 9/8/01

Modified: 9/8/01

I ordered wedding invitations from Warren's First Impressions. The printed items were not ready until *2 days before my wedding* though I submitted the necessary items a few weeks in advance.

I paid with checks totaling $700 to cover the printing fees. The total came to:$593.65.

I then sent them an email stating my displeasure with their handling of my wedding announcement/invites. they offered me a discount for services rendered as well as the refund of the overage.

He then incorrectly noted my payment (by $100) and when I produced the cancelled checks agreed to refund me $219.

To date (sept 7, 2001) the check has never been mailed and he refused my repeated attempts to contact him and get my money... MORE THAN ONE YEAR LATER.

Desired Settlement: Refund

Settlement Explanation:

I want the check that they promised me to be sent.

Customer Service Rep: Mr. Warren Grayson

Product or Service: wedding invitations



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