Doug
Mobile,#2UPDATE Employee
Wed, July 21, 2004
The advertisement mailed to this consumer did not offer to extend a current warranty. It was only an offer to provide warranty coverage in the event that her prior coverage (factory or after-market)had lapsed. Her information was obtained from a list compiled from survey information. In no way does our advertisement imply nor do we claim any affilitaion with her car dealership, another warranty company, or any manufacturer. The solicitation was actually an application for coverage and did not indicate that it was a renewal. In fact, the application would have been subject to our normal underwriting guidelines. We simply provide a quality product at a fair price. We apologize if this particular consumer was confused.