- Report: #397167
Complaint Review: Walmart - Internet
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Walmart
wal-mart.com Internet, U.S.A.
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Walmart Not able to get sale item online Internet
Walmart 5 11 Sale on Friday: Walmart had a sale for only November 28 08, from 5 to 11 AM. On line as well as in store. I go to Walmart online about 5:00 AM. Look at sales and try to make a order of a item that has a special price. It goes good until I go to check out.
After I log onto Paypal and click the account I want to pay with and then next the page sends me back to Walmart page and the ask me to log in to Walmat account or enter a address. I log into my Walmart account. It asked me if I wanted to change my address. If not click next. I did that. Then I get. That there was a problem That I was to click back or refresh. I did that and the same thing came up. I then had to click on CART and then check out. I then got the same problem. So I kept trying. Then I get. It needs a address to sent it to. But yet I am still log into Walmart account. So whats up? I give it a address. Then back to same old problem. The page tells me There was a problem That I was to click back or refresh.
I then Email Walmat about the Problem. And tell them I will keep trying. Walmart tells me that they will get back to me shortly. (Wounder what Shortly Means to Walmart?) I keep trying. I also try entering my credit card information. And still get the page. That there was a problem. That I was to click back or refresh. I keep trying and then about 7:00 AM maybe. I did not really look at the time. I get the site is down for scheduled maintenance. Try back later.
You mean to tell me that Walmart is having a sale from 5AM to 11AM only and they take the site down for scheduled maintenance. Looks like to me they don't want to sell too many of the sale items. I get a automated acknowledgment from Walmart that they have received my email. And will reply within 24 to 48 hours.
Now here it is December 2 08 and I get a email to take a survey of how Walmart customer service was on the problem I email them about. I have not gotten a email back from Walmart about my problem I email them about. And no it did not get filtered out or in my spam or trashed. I get a survey that says.
Dear Walmart.com Customer, Our records indicate that you recently contacted our Customer Service Department at Walmart.com. Please tell us what you think about that experience - the good and the bad. While we enjoy hearing when we are doing a good job, we can only "fix" what needs fixing if we are made aware of it by you, our valued customers. This survey should take about 5 minutes to complete. Thank you again for taking time to help out. I did put in the survey that they could read about it on ripoffreport.com. I had to go to the store and fight the crowd to get the item.
Well Walmat. I don't think you have to worry about me ordering from you again. First and last try for a online order from me.
Gilbert
Moultrie, Georgia
U.S.A.
After I log onto Paypal and click the account I want to pay with and then next the page sends me back to Walmart page and the ask me to log in to Walmat account or enter a address. I log into my Walmart account. It asked me if I wanted to change my address. If not click next. I did that. Then I get. That there was a problem That I was to click back or refresh. I did that and the same thing came up. I then had to click on CART and then check out. I then got the same problem. So I kept trying. Then I get. It needs a address to sent it to. But yet I am still log into Walmart account. So whats up? I give it a address. Then back to same old problem. The page tells me There was a problem That I was to click back or refresh.
I then Email Walmat about the Problem. And tell them I will keep trying. Walmart tells me that they will get back to me shortly. (Wounder what Shortly Means to Walmart?) I keep trying. I also try entering my credit card information. And still get the page. That there was a problem. That I was to click back or refresh. I keep trying and then about 7:00 AM maybe. I did not really look at the time. I get the site is down for scheduled maintenance. Try back later.
You mean to tell me that Walmart is having a sale from 5AM to 11AM only and they take the site down for scheduled maintenance. Looks like to me they don't want to sell too many of the sale items. I get a automated acknowledgment from Walmart that they have received my email. And will reply within 24 to 48 hours.
Now here it is December 2 08 and I get a email to take a survey of how Walmart customer service was on the problem I email them about. I have not gotten a email back from Walmart about my problem I email them about. And no it did not get filtered out or in my spam or trashed. I get a survey that says.
Dear Walmart.com Customer, Our records indicate that you recently contacted our Customer Service Department at Walmart.com. Please tell us what you think about that experience - the good and the bad. While we enjoy hearing when we are doing a good job, we can only "fix" what needs fixing if we are made aware of it by you, our valued customers. This survey should take about 5 minutes to complete. Thank you again for taking time to help out. I did put in the survey that they could read about it on ripoffreport.com. I had to go to the store and fight the crowd to get the item.
Well Walmat. I don't think you have to worry about me ordering from you again. First and last try for a online order from me.
Gilbert
Moultrie, Georgia
U.S.A.
1 Updates & Rebuttals
PuterChick
Tampa,Florida,
U.S.A.
this is a ripoff?
#2Consumer Comment
Wed, December 03, 2008
how exactly is this a ripoff? you and a million other people were probably on the site at the same time. the "down for maintenance" probably wasnt the best response they could have posted, but you didn't even place the order so you weren't ripped off.
