- Report: #977278
Complaint Review: Walkfit Platinum LLC - Ontario California
Reported By:
Esther -
Santa Fe Springs, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Walkfit Platinum LLC
1392 Sarah Pl, Unit B, Ontario, 91761 California, United States of America
Phone:
877-264-9243
Web:
Categories:
Business Rating:
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Walkfit Platinum LLC Ripoff, Not free; Invoice deceptive Ontario, California
I purchased Walk Fit. I thought I had purchased it for $4.95 and chose to get a second one for ONLY $9.95, plus shipping and handling. The invoice listed the 4.95 and 9.95 and then had a sub-total line of $49.80 and a Total of $54.16. Outrageous. I thought it was a mistake.
I called to cancel and return. I was told I would only get $34.90 back and that the website is very clear on the shipping charges. I don't think so. I saw that you can order WalkFit on Amazon. Too bad I didn't see it sooner. Do not order from Walkfit directly.
I called to cancel and return. I was told I would only get $34.90 back and that the website is very clear on the shipping charges. I don't think so. I saw that you can order WalkFit on Amazon. Too bad I didn't see it sooner. Do not order from Walkfit directly.
1 Updates & Rebuttals
Mary
Lake Balboa,California,
United States of America
Your Walk Fit Order
#2UPDATE Employee
Wed, December 05, 2012
12/5/12 I work for the Walk Fit company. Without looking at your order, it sounds like it was purchased for $1.00 upfront for each pair with the balance due in 30 days. Please feel free to email me at [email protected] and I will be happy to review your account with you. Yes, our website states that s/p is nonrefundable.
Thank you,
Mary
From the site:
WALKFIT Platinum 100%
Money-Back Guarantee!Try WalkFit Platinum for a full 30 days.
If you're not completely satisfied, simply call us and return the product for a full refund of the purchase price (less shipping & processing).
