- Report: #435948
Complaint Review: Walkfit Platinum LLC - Hollywood California
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Author Confirmed
Why?
Walkfit Platinum LLC
20100 S. Vermont Ave., Torrence, California 90502 Hollywood, 90028 California, U.S.A.
Phone:
877-2649243
Web:
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Walkfit Platinum, LLC Overcharged for s & H, tried to charge to credit card again, found out of date Hollywood Or Torrence Or Rancho Cucamonga, California
I purchased a set of Walkfit Platinum inserts via telephone, (1-877-264-9243) on January 12, 2009 with my Visa card, which was charged $59.19. Authorization #6673. Also, I received two sets of platinum cushions at $14.95 each, which I didn't order, as well as a bottle of lotion for $19.95, which was not ordered by me. When I received the merchandise, the bill noted that there was a balance due for $37.80 for shipping and handling, and I called and said that it was too much for shipping and I refused to pay this exorbitant amount because the package didn't weigh more than 3 Lbs. Additionally, the bill stated that the company would be sending more merchandise every month and I did state that I didn't want this to happen, had a call from Neil today (3/20/09) at 8:29 am, that I still owed for the S & H charges and my credit card dates had expired so they couldn't charge me, and I refused to pay this and was told that it would be sent to collections.
Lucky me, the card actually did expire in Feb. 09! Sorry I didn't check with Ripoff Report first! Never again will I buy anything without checking with you!
Jean m m
Manteca, California
U.S.A.
Lucky me, the card actually did expire in Feb. 09! Sorry I didn't check with Ripoff Report first! Never again will I buy anything without checking with you!
Jean m m
Manteca, California
U.S.A.
6 Updates & Rebuttals
Vasco
Palm Springs,California,
USA
I got a refund! Thanks, Mary.
#2Consumer Comment
Wed, July 14, 2010
I emailed Mary about the "express handling" charge that I didn't "uncheck" on their website. I received a refund for that charge! She also said she would mention the automatic default to "express handling" to the Webmaster. Try emailing her.
Satisfied customer now.
Vasco
Palm Springs,California,
United States of America
Yes! Purchase at Bed Bath & Beyond. Thanks for the tip!
#3Consumer Comment
Fri, July 02, 2010
Thanks for the tip of purchasing this item at Bed Bath and Beyond! I have bunyons and really like this product as I am 55 yrs old and work on my feet in a warehouse. They make a world of difference though you do need to follow the break in instructions. It's just the shipping that is outrageous since I do work in a Fed Ex warehouse so I should know how long it takes for "express shipping". Thanks again for the tip!
Mary
Lake Balboa,California,
United States of America
Walk Fit Platinum
#4UPDATE Employee
Wed, June 23, 2010
6/23/10 I work for the Walk Fit company and will be happy to assist you. Please email me directly at [email protected] so I can locate your order in our data base. Thank you. Mary
Mary
Lake Balboa,California,
United States of America
Walk Fit Platinum
#5UPDATE Employee
Wed, June 23, 2010
6/23/10 I work for the Walk Fit company and will be happy to assist you. Please email me directly at [email protected] so I can locate your order in our data base. Thank you. Mary
Rachel
Ithaca,New York,
United States of America
RE: Walkfit Platinum
#6Consumer Suggestion
Tue, December 29, 2009
Considering the circumstances of your situation, It would probably be best to find a store location that sells the "Walkfit Platinum" that way you can try out the product before deciding to make a make a purchase, plus you do not have to worry about paying shipping costs. I did find one store that does sell it which is "bed Bath and Beyond" (note: make sure the store location in your area sells that particular product) The only thing I can confirm is that the product is available to by on http://www.bedbathandbeyond.com/product.asp?order_num=-1&SKU=16869210I (It may satisfy you to order online a trusted company)
Otherwise just search the net for store locations that sell the product. Hope this helps.
R.L.
New York
Rachel
Ithaca,New York,
United States of America
RE: Walkfit Platinum
#7Consumer Suggestion
Tue, December 29, 2009
Considering the circumstances of your situation, It would probably be best to find a store location that sells the "Walkfit Platinum" that way you can try out the product before deciding to make a make a purchase, plus you do not have to worry about paying shipping costs. I did find one store that does sell it which is "bed Bath and Beyond" Otherwise just search the net for store store location. Hope this helps.
R.L.
New York
