#20
Wed, August 01, 2001
WAL-MART AT IRVING DAMAGED MY CAR AND DOES NOT WANT TO PAY THE DAMAGE *Consumer Suggestion (#3034) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Ken Their relationship to the company: Consumer Suggestion Rebuttal: You are a little premature for small claims court. If you have paperwork that shows a request for an estimate the judge may ask you to be patient. You should take legal action when you are *denied*. Meanwhile, it's OK to collect material for a potential lawsuit. It's better that you keep a well kept diary of all phone calls, letters and e-mails and keep it all together in a single file. You should make daily entries in your diary of your inconvieniences as well. You can't just go to court and say, "it was a hassle." Give them some examples, I'm sure you have some. I suggest you do two things right away: First, pay a personal visit to the store manager and express your concerns--be professional about it. Then write what happened at that meeting in your journal. Second, call 1-800-walmart and make an oral complaint. Your complaint will be made into a "letter to the president" that the company tracks for follow-up. Document that phone call in your journal as well. These two things should speed up the process. If you get a letter of rejection, get an attorney. Small claims is fine, but if your story is accurate you will do better with legal counsel. Hope you get it fixed.
#30
Tue, July 31, 2001
This email is a rebuttal to RipOff #3034.
It was sent by Retail Ralph at [email protected].
WAL-MART AT IRVING DAMAGED MY CAR AND DOES NOT WANT TO PAY THE DAMAGE (#3034)
They filed the following rebuttal to the above Rip-Off Report:
Their email: [email protected]
Their name: Retail Ralph
Their phone number: 281-999-9999
Their relationship to the company: Consumer Suggestion
Rebuttal:
Take them to small claims court. They generally never show up at court and you can collect full damages. They already don't have a leg to stand on. Just getting a laywer to look at the case on their side is generally more exspensive then your claim; or so I've heard.