- Report: #1422351
Complaint Review: Wakefield and Associates Inc - Knoxville Tennessee
-
Author Confirmed
Why?
Wakefield and Associates Inc
7005 Middlebrook Pike Knoxville, 37950-0250 Tennessee, United States
Phone:
800-221-8406
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wakefield and Associates, Inc Revenue Recovery took five payments out of my personal bank account without permission, put a leign on our house Knoxville Tennessee
My wife was at the end process of applying for an equity loan on our house. She was called by the closing agent with information that we had two outstanding medical bills with Wakefield and Associates that were showing up with the credit bureau and that a lien had been placed on our house until paid in full. I had paid off one medical bill they said I owed $80 a month until paid off in November. The second bill they said my wife (Judi) owed a medical bill for $532.81. Wakefield never contacted her and said she owed that amount.
As I was going through my bank statements to verify that I had paid off the first bill, I noticed that another $100 a month was being taken out of my bank account for what turned out to be the alleged medical bill of my wife. I called Wakefield and Associates in Knoxville, Tennessee and questioned them why they were taking money out of my account and who was the person that authorized the withdrawals. Altough the calls are supposed to be recorded for quality and documentation purposes, the agent said there was no name in their records who granted permission for the multiple withdraws, but since I had an existing account with them it was added to my account (without notificaton or permission).
The agent said the account has been paid in full, reported to the credit bureau and they still have a lien on our house.
