- Report: #1153879
Complaint Review: Vydox - Martinez Georgia
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Author Not Confirmed
Why?
Vydox
4816 Technology Drive Martinez, 30907 Georgia, USA
Phone:
866-270-5693/866-281-9011
Web:
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Business Rating:
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Vydox Vydox Male SupplementVydox Male Enachment Premium Nutraceuticals, LLC Call vydox to resolve my account according to their policy and was hung on 9 times. No resolution!t Martinez Georgia
Ordered one bottle of Vydox as Trial offer, could not even pull up info on Terms & Conditions, or Refund policy off the website. I was aware it was a "membership program" and had to be canceled within 14 day period. I did cancel membership at the ten (10) day mark (and have prove), but was charged $89.99 for the bottle on my credit card, Outrageous. Made several calls to customer service reps, nine (9) different people who all told me supervisor was not available or they were one, when I asked to speak with one. Ask to speak to their boss and answer was our boss is not here. On my last call the person claimed they were a supervisor, after much argument with a so called custom representative, one came on line, if he/she actually was a supervisor, & told me product could not be returned of refunded. Due to their language Vydox Customer Support/Help Center is not located in the USA. I requested a refund, was refused, due to their "policies". I'm requesting my money back through the Better Business Bureau in State of Georgia and FDA after filing a complaint with both of them.
Only other information I could get was their Fax Number 303-530-0771, which is a Fax Number, but to Denver Colorado. Yet I was told ten (10) times I was speaking to a person in Martinez Georgia.
