- Report: #1441788
Complaint Review: Vivint Smart Home -
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Author Confirmed
Why?
Vivint Smart Home
United States
Web:
https://www.vivint.com/packages/home-security
Categories:
Business Rating:
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Vivint Smart Home, Vivint security Lied to my face about being locked into a contract Nationwide
A few years back I was sold a security system via a door-to-door salesman. Both the salesman at my home and the one I spoke to over the phone told me I could cancel at any time. Three years later due to hardships I called to cancel my service. I was informed at that time that I was locked into a six-year contract. They refused to cancel my service unless I paid another $1600 to "buy out” the remaining time. Vivint is a shady company to do business with. There service was misrepresented from the beginning and there customer service is non existent. Avoid them at all costs.
