- Report: #83508
Complaint Review: Vitalchek - Brentwood Tennessee
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Vitalchek
VitalChek Network Inc., Six Cadillac Drive, Suite 400 Brentwood, 37027 Tennessee, U.S.A.
Phone:
800-255-2414
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Vitalchek Do NOT order Birth Certificates from VitalChek - They are a RIPOFF! Brentwood Tennessee
Hello Everyone,
I had a very bad experience ordering a certified birth certificate from a company called VitalChek. On February 25th which was over two weeks ago, I searched the web looking for a way to order a birth certificate quickly. I had a plane ticket to go to Cancun, Mexico on March 14th, and I figured that 2 1/2 weeks would be plenty of time for me to receive my order. I found New York State Vital Records, and ordered my birth certificate through VitalChek who is contracted with them. I paid $69.95 total for the birth certificate and the next day delivery service.
It is now March 11th and I still have no birth certificate. I was informed by United Airlines that a Certified Birth Certificate or Passport is necessary to travel to Mexico. If the order does not ship out today, I am going to have to change my flight dates which is going to cost me a minimum of $100.00, plus the hassle of rescheduling my time off from work, and redoing my hotel reservations. VitalChek's customer service center was no help to me, and their e-mail support center has not responded to the e-mail I sent them 2 days ago.
If you need to order a birth certificate, call your Town Clerk's office. I called them today (in Tonawanda, New York), and they only charge only $10.00 for a certified birth certificate, and they send out the birth certificate the same day they receive them! Of course I found this out too late.
This was a very expensive lesson for me. Hopefully some good will come out of this, and some of you can save yourself some grief from my experience.
Spread the word, and let's put this company out of business!
John
Mesa, Arizona
U.S.A.
I had a very bad experience ordering a certified birth certificate from a company called VitalChek. On February 25th which was over two weeks ago, I searched the web looking for a way to order a birth certificate quickly. I had a plane ticket to go to Cancun, Mexico on March 14th, and I figured that 2 1/2 weeks would be plenty of time for me to receive my order. I found New York State Vital Records, and ordered my birth certificate through VitalChek who is contracted with them. I paid $69.95 total for the birth certificate and the next day delivery service.
It is now March 11th and I still have no birth certificate. I was informed by United Airlines that a Certified Birth Certificate or Passport is necessary to travel to Mexico. If the order does not ship out today, I am going to have to change my flight dates which is going to cost me a minimum of $100.00, plus the hassle of rescheduling my time off from work, and redoing my hotel reservations. VitalChek's customer service center was no help to me, and their e-mail support center has not responded to the e-mail I sent them 2 days ago.
If you need to order a birth certificate, call your Town Clerk's office. I called them today (in Tonawanda, New York), and they only charge only $10.00 for a certified birth certificate, and they send out the birth certificate the same day they receive them! Of course I found this out too late.
This was a very expensive lesson for me. Hopefully some good will come out of this, and some of you can save yourself some grief from my experience.
Spread the word, and let's put this company out of business!
John
Mesa, Arizona
U.S.A.
