Complaint Review: VistaPrint.com - Lexington Massachusetts

EXTORTION. Plain and simple. VistaPrint.com is not a safe site! They are sharing your credit card information with third parties in return for a commission that they receive from them. They are fully complicit in allowing third parties to trick and deceive the consumer into unwittingly enrolling in some bogus marketing scheme. I made an online purchase at Vistaprint.com who I ordered business cards from then in April 2007 and a year later I find out that my credit card has been charged $14.95 a month by 24ProtectPlus and $9.00 a month by WLIReservationRewards between April 2007 and November 2007. Both jumped in my wallet while i was on VistaPrint.com.

This is how it works. They pay a commission to the retailer, in my case Vistaprint.com which gives them full access to ALL my personal information and credit card information if i so much as click in the wrong place or don't de-select an option on the web site. Usually it's very ambiguous so you are not even aware you have fallen into their trap. ! I am always very careful when purchasing online so these creeps are very clever.

Apparently that action signs you up as a subscriber to a business you've never heard of, don't know what they offer, and with no consent. Then...............i was told that they mailed me something that i was supposed to sign and mail back to them if I wanted to stop service. !!!!!!!!

By the way, I was NEVER emailed or called or mailed to tell me that I was signed up for this stupid service, and the only reason that payments ceased was because I cancelled my credit card in Nov. 2007. The scammers never even informed me that payment had ceased. A REAL company would have immediately notified me that the credit card was refused. These crooks don't want to draw attention to themselves and have to issue a refund so they just quietly move on to the next victim.

Guess what ? All the following companies are under a giant umbrella organization called VERTRUE. Prior to 2004 it was called MemberWorks. It is an umbrella organization for these so called 'businesses' such as Simple Escapes ,HomeWorks, Plus DealPass, PrivacyMatters ValueMax ,YourSavingsClub, and of course my personal favorites: 24ProtectPlus WLIReservationRewards , and many more I don't even know about.

What is it going to take to STOP this!! Nearly every state in the country has a lawsuit filed against them. Every Attorney General in every state knows about them so WHY are they still around year after year after year.

If this happens to you, don't worry. You WILL get your money back. That is their dirty little trick. As long as they refund the money they have stolen and cancel subscription then they skirt the law and are able to trap other innocent people. The salespeople are trained to be very 'nice' and they profess ignorance. Do NOT take NO for an answer. By law, (at least there's one protecting us) they have to cancel your subscription and offer a full refund.

Hello Consumer Protection ............ !! Are you even listening..........? I've been reading complaints exactly like mine back to at least 2002 by the same company!

And get this people. More than one Consumer Protection Website displays, Google Ads that advertise Vertrue , SimpleEscapes , etc. etc. The very companies they say they are protecting you from. Look for the Google Ads on the page. You're may see the very company you're complaining about !!

Another Vertrue victim

Montauk, New York

U.S.A.