- Report: #1424770
Complaint Review: VIP Member Store - North Carolina
Reported By:
Carnut1929 -
WENDELL, North Carolina, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
VIP Member Store
North Carolina, United States
Phone:
800-553-7257
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
VIP Member Store They take your money and send nothing to you North Carolina
I purchased two pair of HD Sunglasses from them. They billed my credit card $59.90 on November 11 2017. I never received anything from them until I was notified that they were going to bill me mkonthly for a store membership that I never signed up for. I call and asked where my sunglasses were and had a very difficult time trying to decipher what thie lady was saying. But it amounted to I could not get a refund that I would have to wait til I received the glasses and return them for a refund. This was on December 5 2017. I requested that they cancel the membership that I had not asked for at this time. This was supposed to be done with the cancellation number of 779476. I have waited and still not received my glasses. I called the back today Jan 23 2018 and was told they could not find my name or account. after much time again trying to decipher what they were saying they told me to wait till tie glasses got here and return them. I told then no I wanted a refund now. After arguing with them for about 15 minutes they said they would refund me $29.95, I became very angry and insisted that they refund the full amount. After arguing with them for another several minutes they agreed to refund the full amount. I now have to wait to see if they actually do what they said they will although after my experience with them to this point I do not beleive they will refund it.
EVERYONE SHOULD STAY AWAY FROM THIS PLACE IT IS NOTHING BUT A RIP OFF, YOU WILL BE SORRY IF YOU DEAL WITH THEM. I DON NOT UNDERSTAND HOW THEY CAN CONTINUE TO DO BUSINESS IN THIS COUNTRY.
