- Report: #1088145
Complaint Review: vine vera - Select State/Province
Reported By:
Deb -
Camppbell River, British Columbia,
Submitted:
Updated:
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Author Not Confirmed
Why?
vine vera
Select State/Province, USA
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vine vera Aggressive, Deceptive, Scam Victoria British Columbi
I was taken in by an aggressive salesman at a mall kiosk....most embarrassing to admit! That being said he talked me into buying product which is grossly overpriced. He suggested the products were guaranteed. Once my credit card processed I noticed the "No Refund" small print. I left awkward and humiliated for being duped in the middle of busy mall! Once home I noticed the product did not resemble the container he used so I called the kiosk and he assured me that it was the same but he had a different container for samples.
All said, I went online to research and uncovered several reports linking this company to OroGold products and citing illegal activity and unflattering affiliations. I then emailed he company as per their website to request a refund and inform them of my dissatisfaction. Within 30 minutes I received a text Smishing Scam requesting information on the credit card I used to pay for the items with....this seemed like more than a strange coincidence. A phone call to the 1-877 number on the website leads to a strange voicemail of a teenager....I think??? I then contacted the salesman who kept trying to divert the conversation, assuring me that he and the company were very reputable, that they had my best interests, etc. He said he had to talk to his boss. I followed up my complaint with an email to him. He asked that I let his boss call me and I told him that I would communicate in email only.
I have contacted the mall administration and hope they research the company further. I have contacted my credit card company, cancelled my credit card and reviewed the Consumer Protection Act in my province. I am hopeful that a full refund will be granted and that I can put an end to this saga but I am not optimistic that will be possible.
In my opinion this company and its products are a scam! At the very least their business practices are unethical, if not illegal. And if their practices are such then, very likely, their product is well below acceptable industry standards. Either way I would recommend you run when that sales person accosts you in the mall!
1 Updates & Rebuttals
Fraud Watch
Dallas,Texas,
Report them, Vine Vera is a scam.
#2Consumer Comment
Wed, October 30, 2013
Vine Vera is a scam, they are a gunch of gypsies that work the malls. They alternate the crews to different stores all across Canada and the USA. They are simply buying cheap products from Mexico and putting a private lable on it. Do not waste your money people on this junk, it is a basically glue that you are putting on your face. The sales staff are trained in sales, how people think, and how to rip them off. If you are approached by a Vine Vera sales associate, run, keep your money in your wallet.
