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  • Report:  #1054897

Complaint Review: videotheaterdvd.com - Internet Internet

Reported By:
jhawk - maplewood, Minnesota,
Submitted:
Updated:

videotheaterdvd.com
Internet, Internet, USA
Web:
www.videotheaterdvd.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 I was trying to find a copy of the movie "Let it Ride" with Richard Dryfuss, I didn't realize how hard it is to find, I was searching on ebay and they are all in different countries and not compatible in the us zone 1, so I went to ask.com and videotheaterdvd.com popped up, and they had a copy for 14.99 + 4.95 shipping so I bought it yesterday (5/28/2013) The site seems pretty generic, but my Norton Security said it was ok, and the site has visa logos with security. When I checked my email after purchase I got a confirmation with a number, but my email sent a flag on the confirmation that: "be careful- this sender did not pass all of our fraud checks" ok- now I am nervous.

On the website, it says any questions please contact customer service. I contacted customer service via email to ask MORE questions, I asked "where do you ship from?" and also asked "how do you have a copy of this movie- so cheap when it is very hard to find?" I got an email response saying that my dvd will be here in 14days and if I was a visa customer if I tried to cancel or chargeback my order it would be considered "fraudulant" and it would go on my credit report. They NEVER answered one of my questions.  The amount of $19.94 is still pending in my bank account, and it was taken out of my debit card as DVD Greats - Laguna Niguel, CA.   I reponded to their email - Please just answer my questions, and  then I got on the phone to my bank and cancelled my debit card- just way too fishy!!! so tonite (5/29/2013) I get another email that says my transaction is flagged by their automated whatever they want to call it and my transaction is cancelled, and my money should be in my bank within 3 business days!!! but do not return dvd.   what dvd??? Like I said, my debit is still "pending" in my bank, so I might just get LUCKY and they won't get my money, but this site POPs UP all over on a search for DVDs, somebody has to do something before they get away with ALOT MORE of peoples money!!!!   PLEASE GET THEM OFF THE INTERNET!!! I am an honest hardworking person, and I know we can't stop what people do, but it sure isn't fair how quickly you can be ripped off!



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