- Report: #519683
Complaint Review: Video Professor - QuickBooks - Denver Colorado
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Author Confirmed
Why?
Video Professor - QuickBooks
2590 West 2nd. Ave. Unit #15 Denver, 80219 Colorado, United States of America
Phone:
8005033536
Web:
videoprofessor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Video Professor - QuickBooks Free trial cost me $189.95 plus $19.95 S & H plus I had to pay to ship discs back. Denver, Colorado
Video Professor offers you a "Free Trial" for 30 days but bills your credit card within 5 days for shipping that was supposed to be $9.95 but I was charged $19.95. Then within 10 days of ordering the "Free Trial" I was charged $189.95 for the 30 day "Free Trial". I called Customer Service to return the QuickBook discs and get a RMA number. The person said that it would take 30 days before I would receive credit on my card. They get to use MY MONEy for two months for a "Free Trial".
I'm trying to figure out how a "Professor" can twist the words "Free" into 60 days of using my money. That's "FRAUD"! Do Not Use or Believe anything that the Video Professor offers. I am sending the discs back tomorrow and i will update the Rip Off Report about if, when and the amount of the refund that I receive. Wish me luck.
The videos are good quality but the marketing SUCKS.
1 Updates & Rebuttals
Tim
Portage,Michigan,
USA
Returned but no refund yet.
#2Author of original report
Thu, December 03, 2009
We have returned the Video Professor/QuickBooks 2009 but haven't received a refund yet. The Certified Letter was not signed by anyone, just checked as received. Still waiting for a refund.
