- Report: #1471037
Complaint Review: Viasat - Carlsbad CA
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Author Confirmed
Why?
Viasat
6155 El Camino Real Carlsbad, 92009 CA, United States
Web:
517 W. cedar hill road baltimore, md 21225
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Viasat Gave me limited service which included only 1 tv Carlsbad CA
1st of all they went into my account without my consent and took out a payment for service that I had for only 1 day. They tried to tell me that the customer service representative should have explained that to me. Then I kept calling for a week to tell them my internet was not working in the other rooms in my house and they said that they were getting a strong signal. lol.
So they told me that in order for a techinician to come out that I needed to have a credit card on file. Well I called back again the the 5th time and told them not to use my credit card for any other payments and that I was cancelling my service and they went into my account and took more money out of my account.
Everytime I called into them each service representative stated that they should have told you this and that about your account. They really suck and I wouldn't recommend them to anyone.
