- Report: #1361421
Complaint Review: Viaguard Accu-metrics Inc - Nationwide
-
Author Not Confirmed
Why?
Viaguard Accu-metrics Inc
Nationwide, Canada
Web:
http://www.accu-metrics.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Viaguard Accu-metrics Inc We were requested to perform an DNA testing to prove the parent-child relationship on Feb 9 2017 by CIC. We have the DNA testing samples collected on Feb 10 2017 in Calgary and the Lab is VIAGUARD ACCU-METRICS LABORATORY on the list. I was told by the lab that the results would be available in a week, but I have not received the results as of today on Mar 13 2017. I called and emailed them many times and they told me the results would be available anytime, soon, blabla….. but they never keep their promises. Now they do not either take my phone calls or reply my emails. I checked the customer reviews of this lab; it is 1 out of 5 stars based on Better Business Bureau BBB reveiws, and 2.4 out of 5 stars based on Google reviews; and there are full of negative reviews such as delays, wrong spelling of names, no doctor’s signature on the reports, wrong results…… I wish I could read the reviews before using this lab. DO NOT USE THIS LAB. So I would contact CIC and SCC removing this lab VIAGUARD ACCU-METRICS LABORATORY from the list of accredited laboratories. Toronto, Ontario, Canada, M1N Nationwide
We were requested to perform an DNA testing to prove the parent-child relationship on Feb 9 2017 by CIC. We have the DNA testing samples collected on Feb 10 2017 in Calgary and the Lab is VIAGUARD ACCU-METRICS LABORATORY on the list. I was told by the lab that the results would be available in a week, but I have not received the results as of today on Mar 13 2017. I called and emailed them many times and they told me the results would be available anytime, soon, blabla….. but they never keep their promises. Now they do not either take my phone calls or reply my emails.
I checked the customer reviews of this lab; it is 1 out of 5 stars based on Better Business Bureau BBB reveiws, and 2.4 out of 5 stars based on Google reviews; and there are full of negative reviews such as delays, wrong spelling of names, no doctor’s signature on the reports, wrong results…… I wish I could read the reviews before using this lab. DO NOT USE THIS LAB. So I would contact CIC and SCC removing this lab VIAGUARD ACCU-METRICS LABORATORY from the list of accredited laboratories.
