- Report: #65488
Complaint Review: Verizon - Boca Raton Florida
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Author Not Confirmed
Why?
Verizon
301 N.Federal Hwy Boca Raton, 33432 Florida, U.S.A.
Phone:
561-3955000
Web:
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Cellular Phone USA Verizon ripoff deception Boca Raton Florida
Due to bad health , my husband felt I needed a cell phone with me at all time , so I went to a local cellular phone store to purchase the service, 10/30/02 They seemed very nice and helpful, Helpful enough to talk me into two phones so I could reach my husband if he was out , I fell for it, charged $211.89 for two phones,and placed with Verizon for service.I informed them that my husband may not what the second phone, with a no problem you can return it. Called two days later and was told I had to keep it or they would charge my credit card $500.00 , So I have had this phone in my husband dresser drawer for almost a year and paying for it each month thru verizon. We are moving out of state and verizon has not got service where we are moving and I have to keep the phone until 10/03 with Cellular USA or pay $500.00 , and with Verizon because of there switch tactics another year and 3 months. of course when I switched plans to roam Verizon, told me i could switch at anytime during my contract and not be extended into another one because at that time I had no contract they said. guess they found one somewhere.
Well now I have two phones in the dresser drawer no service available to me in the area I am moving to. and will recieve a bill for the next year and approx: 3 months.Thanks Verizon "" Can you hear me now'' I'm your prisoner'' Can't afford another phone.If you can't give me service then let me go.
Pamela
33432, Florida
U.S.A.
Well now I have two phones in the dresser drawer no service available to me in the area I am moving to. and will recieve a bill for the next year and approx: 3 months.Thanks Verizon "" Can you hear me now'' I'm your prisoner'' Can't afford another phone.If you can't give me service then let me go.
Pamela
33432, Florida
U.S.A.
