- Report: #1200338
Complaint Review: Verizon Wireless - Nationwide
Reported By:
Justice for All Consumers -
Honolulu, Hawaii,
Submitted:
Updated:
-
Author Confirmed
Why?
Verizon Wireless
Nationwide, USA
Phone:
800-922-0204
Web:
www.verizonwireless.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Verizon Wireless or Bell Atlantic False Advertising, Deceptive Sales Practices, Rude Behavior, Denial of Stated Practices Nationwide
My experience with this company (January 2015) was completely misleading as they state that for a specific price you'll get specific services of unlimited calls for a set price only to be told fater the fact this isn't true and just to deal with it as they try to jack you off for every nickel and dime issue they can. Calls to customer service go nowhere as the line keeps looping in an attempt to make you give up rather than confront their behavior. Verizon is heir apparent to Clearwire when it comes to poor service, deceptive ads, endless unwarranted charges, and rude employees. Look elsewhere for your phone service if you want good help. No one should have to deal with what I did for two hours. When told I'd report their behavior they seemed indifferent to being called out, assuming I wouldn't follow through like most of their customers.
Good advice to anyone looking for competant wireless carriers is to look somewhere else. Sometimes bigger isn't better. This company needs to be subjected to a class-action lawsuit like Clearwire and brought to their knees. Perhaps that would remove the smug attitude form their faces exactly like what happened to Clearwire which is no longer in business thanks to this exact business model for how to do business. Wherever Alexander Bell is now he's clearly disappointed that a company that once bore his name is such a letdown for ethetical behavior. Rating from 1-10, with 10 being the best, this company gets a 0. By any means not a number any compan wants. But Verizon AKA "We Don't Care About Your Business or Complaints" deserves this rating 100%.
