- Report: #6173
Complaint Review: Verizon Wireless - Dallas Texas
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Author Not Confirmed
Why?
Verizon Wireless
PO Box 66108 Dallas, 75266-0108 Texas, U.S.A.
Phone:
1-800-922-0204
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Verizon Wireless ..Buyer Beware!!
I signed up with Verizon last September. Signed under the 150 minutes with no roaming charges. Everything was fine for a while. I called to increase my minutes in March but they failed to explain I would now have to pay roaming charges.
When I saw my April bill I immediately called and asked to switch back to my former plan of 150 minutes with no roaming charges. The May bill worked out. However in June and July they still continued to bill me for charges when I am suppose to be under my previous plan.
We have called and called. They still can not get it right. If you desire to spend hundreds of dollars on roaming charges---then this company is tailor-made for you. However if you want to save yourself from what I have experienced. Go elsewhere.
I look forward to the day when I am free from my contract.
When I saw my April bill I immediately called and asked to switch back to my former plan of 150 minutes with no roaming charges. The May bill worked out. However in June and July they still continued to bill me for charges when I am suppose to be under my previous plan.
We have called and called. They still can not get it right. If you desire to spend hundreds of dollars on roaming charges---then this company is tailor-made for you. However if you want to save yourself from what I have experienced. Go elsewhere.
I look forward to the day when I am free from my contract.
