#20
Tue, November 20, 2001
This email is a rebuttal to RipOff #7450. It was sent by Me at [email protected]. Verizon Wireless Sales Fraud (#7450) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Me Their relationship to the company: Consumer Suggestion Rebuttal: *****READ YOUR TERMS AND CONTITIONS CONTRACT******** According to the terms and conditions of the original contract with Verizon wireless, by changing to a new contract and a new plan that contract and plan replaces your prior agreement. This is including the night and weekend minutes!!!! Verizon wireless has DIFFERENT areas, which have DIFFERENT times when your peak, offpeak, and weekend minutes start. Also according to the contract, the terms of the new contract and plan supercede any information given by an agent. I have included parts of the terms and conditions taken directly from a Verizon Wireless agreement. Please read them as I believe you may need to refresh your memory as to how your service works... If you're an existing customer under a prior form of agreement, your accepting this agreement is one of the conditions for our granting you any of the following changes in service you may request: a new price plan, a new promotion, additional features or benefits, additional lines of service, or any other change we may designate when you request it. If we grant your request and you sign this agreement or accept the resulting benefits by continuing to use your service after we make the change,this agreement replaces your prior agreement. From time to time we may let you change your calling plan, or your service in another way. If we do, you're subject to the requirements we set for that change (which may include a new term and other conditions). IF YOU AREN'T A MONTH-TO-MONTH CUSTOMER, YOU MUST PAY AN EARLY TERMINATION FEE OF UP TO $175 PER MOBILE NUMBER DEPENDING ON YOUR CALLING PLAN IF YOU END YOUR SERVICE FOR ANY REASON (EXCEPT AS EXPLICITLY PERMITTED BY THIS AGREEMENT) BEFORE THE END OF YOUR TERM. We charge you the rates in effect under your price plan at the time charges are incurred, plus any other usage charges that apply. We calculate charges based on where your wireless phone is when the call starts.
#30
Wed, October 31, 2001