- Report: #8200
Complaint Review: verizon c/o Chase Receivables - Sonoma California
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Author Not Confirmed
Why?
verizon c/o Chase Receivables
1247 Broadway Sonoma, 95476 California, U.S.A.
Phone:
1-800-622-0484
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Bell Atlantic @ Verizon poor service
We contracted with Bell/Atlantic for a mobile phone and service.
Service became a slight problem with dropped calls, down time and general poor service.
But matters got worse Verizon bought out BA and service,down time and etc got worse--they said all due to the buy-out.
I on several occasions notified them that I was canceling my contract due to bad service, etc.
After several noticies to no effect I called and reached a live person at customer service--after a debate with her we agreed to an amt. and to close the account.
Now I am being harrassed by phone(even on Sunday) and by mail that they are going to proceed to collect what is not theirs to start with.
I WOULD NOT RECOMMEND EITHER OF THE TWO COMPANIES--THEY ARE DISORGANIZED AND CAN NOT KEEP THEIR RECORD STRAIGHT.
Service became a slight problem with dropped calls, down time and general poor service.
But matters got worse Verizon bought out BA and service,down time and etc got worse--they said all due to the buy-out.
I on several occasions notified them that I was canceling my contract due to bad service, etc.
After several noticies to no effect I called and reached a live person at customer service--after a debate with her we agreed to an amt. and to close the account.
Now I am being harrassed by phone(even on Sunday) and by mail that they are going to proceed to collect what is not theirs to start with.
I WOULD NOT RECOMMEND EITHER OF THE TWO COMPANIES--THEY ARE DISORGANIZED AND CAN NOT KEEP THEIR RECORD STRAIGHT.
1 Updates & Rebuttals
#20
Tue, November 27, 2001
