On extreme cold day I turned to order on the internet since downtown vital record office difficult to find and phones were down.
Followed up on order status by phone within 30 days - was told 8 to 10 weeks - web site says 80 to 95 days.
Still enough time to get passport so I waited.
May follow-up - should have been here by May 4, 2018 which is 80 days Latest would be May 25.
Call on 5/4 to several 866 numbers for VitalChekcustomer service - after 1 hour finally heard that PA Vital Records is only now processing 12/17/2017 orders!
THe worst is that they claim 80 - 95 days to receive but order is removed from lookup on VitalCheck web site after 45 days!
No status report at all available unless you wait on the phone.
Neveer order online!