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  • Report:  #1438477

Complaint Review: Van York GM's Auto Park Service - Jamestown North Carolina

Reported By:
Gary - Jamestown, United States
Submitted:
Updated:

Van York GM's Auto Park Service
928 A Chatfield Dr Jamestown, 27282 North Carolina, United States
Phone:
3369655573
Web:
928 A Chatfield Dr
Categories:
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I took my 96 Oldsmobile in for servicing a couple of months ago because it was cutting off on me while driving.  They worked on it and gave it back to me with a similar issue and charged me more than the car is worth just to work on it.  They said I should get 100 thousand miles out of their work and I thought ; "Yeah , right".  500 miles later I am back with about the same problem and they refuse to honor the warranty that the car is under. 

They then tell me over the phone they will diagnose it for around 2 hundred dollars and wind up charging me almost 500 dollars and then lies to my face about saying 2 hundred.  I reluctantly pay the fee and get in the car noticing the strong smell of gas.  They have already closed at this point so I try and drive it home.  When I get home my cars out of gas when I had over a half a tank.  I lift the hood to see gas spewing out all over the engine where Doug "The Mechanic" diagnosed it. 

Now they are avoiding my calls and I have to have my car towed by another mechanic and try and get them to fix it so I can drive back to my job 85 miles away.  I have never been treated so poorly by anyone in my life.  They robbed me and tried to kill me and I feel like there is nothing I can do about it.  Please help me put a stop to this kind of unethical buisness practice.



1 Updates & Rebuttals

Gary

Jamestown,
North Carolina,
United States
Worst Experience Ever. Unbelievably fradulent bunch of thieves.

#2Author of original report

Wed, April 18, 2018

They overcharged me for my original service by about 1000 dollars and Johnny from the services department said I should get another 100 thousand miles after that.  I returned 500 miles later with nearly the same issue and asked them to diagnose it.  Johnny told me over the phone he would need another 200 dollars or so to diagnose my car.  When I went to pick it up he charged me 500 dollars and lied to my face saying he never said two hundred over the phone.  He then said it would be another 18 hundred dollars to fix my car even though it was still under warranty from before.  Then the crooks said "Either give us the money or we will keep you car"  I reluctantly paid and they closed the shop behind me.  I got in my car and noticed the strong smell of gas.  They had closed so I had no choice but to drive it home.  When I got home and opened the hood I noticed the fuel injector above the cylinder the were working on was spraying fuel all over my engine where it could easily ignite and explode.  I called the next day and they refused to help fix the problem they created.  I had to have my car towed to a real mechanic , Mikes Service center in Jamestown who was also astonished at Van York's mechanic Dougs' negligence that could have cost me my life.  I had to buy a new car because they destroyed my car in an attempt to get me to buy one of their high mileage vehicles off the lot. I was in shock for days from these criminals and I hope they get what they deserve, nothing but a life full of misery like they dish out. 

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