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  • Report:  #1033715

Complaint Review: vacaville Ford - vacaville california

Reported By:
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Submitted:
Updated:

vacaville Ford
peabody rd vacaville, 95687 california, U.S.A.
Phone:
707
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Well, I purshased my car back in 1996. I had purshased a Ford

Escort Lx. The price at the time was about 14 thousand, which was

ok for a new car. I traded in a car and $500.00 cash, this was

given for down payment to the new car. I was a first time buyer

with no credit established at that time. after many hours of

negotiating and not getting anywhere, I finally decied to just get

the car. The plan was a five year payment of $392.95 a month, with

a 21% intrest rate. I had no choice but to get the car. I am a

single parent and I needed a reliable transportation to get to work

everyday. I was told that in a year or so, once I had established

credit, that I would be able to either trade in my car for a new on

with a lower intrest rate or re-finance my car to get a lower

interest rate. Well, I did try to trade in my car and they were

saying that it was not worth it and that I had too many miles put

into my car and that it was not worth much anymore , so they told

me to wait another year, which I did and same thing happened. The

reason why I had gone to Ford to purchase my first car was because

my whole family has all purshased cars at the Vacaville Ford, My

parents purshased 4 cars there. I am so dissapointed with Ford. My

Transmition went out about two weeks ago. I have no other type of

transportation. I looked around and called many places to get the

best affortable deal to fix my car. It's costing $15 hundred to get

my car fixed. It has beed ready for a week now, but I have not been

able to pick up my car because I am $700 short. So untill I am able

to pay the rest,I am stuck without a car. Per Vacaville Ford my car

is no longer covered under warrenty. I tried to see if there ws

anything else they could do for me but he said that there was

nothing he could do. I asked if I could rent a car from them, they

said since I was not getting my car serviced there that I was

unable to rent a car from ther. The people I spoke to where no

help. I called them several times to get an estimate and was told

that I would get a call back and I never got a call from anyone.

The costumer service is not an A+. A couple of times when I went

into vacaville Ford two of the men that work there always tried to

pick up on me and always ask me out, they made me very

uncomfortable, especially when they called me at home, when I did

not ecen give them my phone number. Well this is my problem with

Vacacille Ford and since having this bad experiences with them, I

know that I will never again purchase a veicle at the vacaville

Ford, also I will not recommed to anyone to purchase a ford veichle

eiter, cause they are not realiable cars.


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