- Report: #1280404
Complaint Review: USPS - Conroe Texas
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USPS
809 W Dallas St Conroe, 77303 Texas, USA
Phone:
936-756-6724
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USPS Conroe Texas
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For decades we have had residents living here with the same mailbox. Our mail carrier has always driven his own vehicle beings we are a rural neighborhood. Recently he has moved into the LLV mail vehicle and is making his own set of regulations to convenience his new ride. Issuing the vast majority of our neighborhood a letter saying we need to raise our mailboxes to the postal mailbox regulation height of 48"-52" from road surface. I have contacted and confirmed with USPS that postal mailbox regulation is 41"-45" from road surface. Which is the measurement of all our mailboxes. The mail carrier has threatened one resident that they are going to issue one more notice then they will start cutting down our mailboxes. Help this neighborhood out and expose the action of this location for their fraudulent notices, threats, and their horrible representation of USPS! I have opened a case against this location through the USPS consumer affairs. Who feels we are being mislead on the postal regulations from these two people. But we need help now.
2 Updates & Rebuttals
comment
#2Author of original report
Sun, January 17, 2016
Yes it does say generally. Because there are possible city ordinances that prevents from being the required distance from the road. However... We are not any of those exceptions. We are able to have ours at their required distance and height.
Striderq
Columbia,South Carolina,
USA
Mailbox heighth...
#3UPDATE Employee
Sat, January 16, 2016
On the letter you posted where you highlighted the height, please look at the previous statement. It says to contact the local post office to confirm the distance, but generally is...
Although the height request is correct, the threat to "cut down mailboxes" is not and should not have been made. What happens is that your mail is held at the post office and not delivered until the box meets requirements.
