• Report:  #3284

Complaint Review: U.S.CAVALRY - Radcliff Kentucky

Reported By:
- Northport, ME,

2855 Centennial Ave. Radcliff, 40160-9000 Kentucky, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I purchased a specialty telephone from U.S.CAVALRY,as a Christmas present,around midyear.I immediately wrapped and tucked it away for December 25th.The gift was taken home by the recipient but found to be defective in January.

I called and explained all this to a customer,service rep and was told to send it back,which I did.Two days later it came back, like a bad penny,with a slip refusing to honor a replacement.

Great folks to do business with!!!!!!!!But,that's OK:I've got the defective merchandise on display at my place of business along side their catalog. We'll see who has the last laugh!

Companies need to be sent the message that consumers are fed

up with being treated like saps.

1 Updates & Rebuttals

US Cavalry ignores complaint,disrespects customers!!


Sun, December 24, 2000

After having posted this report and having sent a print out to this mail order company,there has never been any response.So,OK wiseguys,I'll continue to publish your misdeed and display your faulty merchandise with catalog,in my waiting room.And,it wont stop until you've made it right.This has already had an incredible effect on hundreds of my clients and hundreds more in the future if you don't act!!Call (207) 338-1850 ask for Mr.O

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