- Report: #82748
Complaint Review: USBI - Kalamazoo Michigan
-
Author Confirmed
Why?
USBI
Kalamazoo Michigan (Tralee) San Antonio Texas (USBI) Kalamazoo, Michigan, U.S.A.
Phone:
800-498-3540
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
USBI Tralee (Ridley Address Is Same As Tralee) PHONE CRAMMING SCAM ripoff Kalamazoo Michigan and San Antonio Texas
USBI Continues to bill me 16.00 per month for services I did not order or receive. Having read the reports listed about Ridley, I did some research and found that these two companys have the same physical address in Kalamazoo; further most of the State PSCs processed the companys request to do business on the same day. This is definetly a scam.
Tralee has A person by the name of Mark Kelly Listed as operator. I think Mark Kelly may actually live in PA Possibly in Spring field or Ridley Thus the link in Ridley and Tralee? On a report to the State of Arkansas Mark Kelly Reported Tralee to be operating out of Blue Bell PA which is very close to Ridley park and spring field PA.
USBI bills for Tralee and Ridley and is owned by:
Billing Concepts, Inc. http://www.billingconcepts.net
7411 John Smith Dr., Suite 200
San Antonio, TX 78229
Billing Concepts is owned by:
http://www.abry.com/
Here is part of the run around I have gone through to date:
Note: forwarded message attached.
Abry
FYI,
I am being crammed on my phone bill by your billing
concepts company under two sub alias companies I think
the chain is billing concepts -> USBI -> Tralee
Telephone Company. I have tried several times via
email and phone to get them to stop but I keep getting
the run around. I am now forced to report this to the
Texas AG office, San Antonio Chamber and to my Home
State AG (Michigan). I have been billed ~15.00 per
month for nothing, for the past 4 months I did get
them to credit me for 3 months but they then started
billing me the following month.
I just thought someone in your group my be interested
in the liabilities abry purchased with this company
billing concepts.
Please feel free to contact me.
Jon
Forwarded Message [ Save to my Yahoo! Briefcase | Download File ]
From: "billview usbi"
To: Jon
Subject: RE: USBI Billing Inquiry: -Tralee Telephone
Date: Wed, 3 Mar 2004 12:54:48 -0600
You have reached USBI once again.
Our records indicate you have communicated with Tralee Telephone Company and they the have issued you a credit in the amount of $45.40 + tax. This credit was issued on February 23, 2004. Please allow 1 or 2 billing cycles for this credit to appear on your bill.
We are not able to cancel the service provided by Tralee Telephone. We can notate the account that you wish to cancel, and I have done this already. Only the carrier, Tralee can cancel the service, because they are the
carrier billing you. This carrier has been working with you. They are the only ones that have a record of which fees they have issued credit for. Please contact the carrier directly, this is the only means to stop the
billing.
Sylvia
-----Original Message-----
From: Jon
Sent: Tuesday, March 02, 2004 7:47 PM
To: billview usbi
Subject: RE: USBI Billing Inquiry: 989-
Unfortunately I work during the day time hours (which
is the only time their (your) customer service
functions), being that you are the company listed on
my phone bill as the company charging me, I am dealing
with you. I am telling you again, stop billing me, I
have received nothing from your company, nor have I
ever heard of the Tralee telephone company. I did not
ask for anything from your company (USBI) or from the
said 'Tralee' company. Furthermore, you are
incorrectly billing me for services or substance not
rendered. This is my third attempt to correct this
billing, the next attempt will be copied to the State
attorney general's office along with Verizon. I have
no way of reaching Tralee during the daytime hours as
I work during daytime hours. If I have to take time
off of work to solve this, I can tell you that I will
be involving an oversight group(s), this is plain and
simple fraud (any way you want to spell it... cram...
slam or just plain old fraud you are attempting to
fraud me out of a 16.00 per month for nothing)
This is my third and last attempt to deal with you
directly, the next time will involve others.
I can only imagine how many old and less educated
people you are scamming out of 16.00 per month. This
is obviously an illegitimate company (I am sure you
already know this).
Jon
--- billview usbi wrote:
> Thank you for your response. You have reached USBI.
>
>
> Please be advised: USBI is not a long distance carrier and does not provide telecommunication services and therefore cannot cram or slam anyone.
>
> The carrier for which the charges were submitted is TRALEE TELEPHONE COMPANY. You stated they issued you credit. Please contact them again concerning any new charges. Please contact them directly at, 1-800-498-3540. They will be able to assist you further with your concern. Thank you.
>
>
> Sylvia
>
> -----Original Message-----
> From: Jon
> Sent: Monday, March 01, 2004 4:49 PM
> To: billview usbi
> Subject: RE: USBI Billing Inquiry: 989-
>
You need to know that I am being cramed by USBI, I did not order this service nor have I received anything. I spoke with a customer service representative at the number you provided and they gave me a prompt credit for three months of craming.
>
But you have again charged me on my current phone bill. This needs to be stopped now. I am asking you again to discontinue billing me for services I did not order nor have I received, and further, credit my account the amount billed this month. Further problems with this company will be reported.
>
> Jon
> 989-
> --- billview usbi wrote:
Thank you for your inquiry. USBI is a clearinghouse that processes call records for different long distance providers and then transmits them to the local phone company. Our records indicate that Tralee Telephone Company is the carrier that processed these records. Tralee Telephone Company prefers to handle their own customer service, you may contact them at 1-800-498-354 so that they may further assist you. Thank you.
> >
> > Jennifer 1125
> >
> >
> >
> > -----Original Message-----
> > From:
> >
> > Sent: Monday, February 23, 2004 7:33 AM
> > To: [email protected]
> > Subject: USBI Billing Inquiry: 989-
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
Jon
Elsie, Michigan
U.S.A.
Click here to read other Rip Off Reports on USBI
Tralee has A person by the name of Mark Kelly Listed as operator. I think Mark Kelly may actually live in PA Possibly in Spring field or Ridley Thus the link in Ridley and Tralee? On a report to the State of Arkansas Mark Kelly Reported Tralee to be operating out of Blue Bell PA which is very close to Ridley park and spring field PA.
USBI bills for Tralee and Ridley and is owned by:
Billing Concepts, Inc. http://www.billingconcepts.net
7411 John Smith Dr., Suite 200
San Antonio, TX 78229
Billing Concepts is owned by:
http://www.abry.com/
Here is part of the run around I have gone through to date:
Note: forwarded message attached.
Abry
FYI,
I am being crammed on my phone bill by your billing
concepts company under two sub alias companies I think
the chain is billing concepts -> USBI -> Tralee
Telephone Company. I have tried several times via
email and phone to get them to stop but I keep getting
the run around. I am now forced to report this to the
Texas AG office, San Antonio Chamber and to my Home
State AG (Michigan). I have been billed ~15.00 per
month for nothing, for the past 4 months I did get
them to credit me for 3 months but they then started
billing me the following month.
I just thought someone in your group my be interested
in the liabilities abry purchased with this company
billing concepts.
Please feel free to contact me.
Jon
Forwarded Message [ Save to my Yahoo! Briefcase | Download File ]
From: "billview usbi"
To: Jon
Subject: RE: USBI Billing Inquiry: -Tralee Telephone
Date: Wed, 3 Mar 2004 12:54:48 -0600
You have reached USBI once again.
Our records indicate you have communicated with Tralee Telephone Company and they the have issued you a credit in the amount of $45.40 + tax. This credit was issued on February 23, 2004. Please allow 1 or 2 billing cycles for this credit to appear on your bill.
We are not able to cancel the service provided by Tralee Telephone. We can notate the account that you wish to cancel, and I have done this already. Only the carrier, Tralee can cancel the service, because they are the
carrier billing you. This carrier has been working with you. They are the only ones that have a record of which fees they have issued credit for. Please contact the carrier directly, this is the only means to stop the
billing.
Sylvia
-----Original Message-----
From: Jon
Sent: Tuesday, March 02, 2004 7:47 PM
To: billview usbi
Subject: RE: USBI Billing Inquiry: 989-
Unfortunately I work during the day time hours (which
is the only time their (your) customer service
functions), being that you are the company listed on
my phone bill as the company charging me, I am dealing
with you. I am telling you again, stop billing me, I
have received nothing from your company, nor have I
ever heard of the Tralee telephone company. I did not
ask for anything from your company (USBI) or from the
said 'Tralee' company. Furthermore, you are
incorrectly billing me for services or substance not
rendered. This is my third attempt to correct this
billing, the next attempt will be copied to the State
attorney general's office along with Verizon. I have
no way of reaching Tralee during the daytime hours as
I work during daytime hours. If I have to take time
off of work to solve this, I can tell you that I will
be involving an oversight group(s), this is plain and
simple fraud (any way you want to spell it... cram...
slam or just plain old fraud you are attempting to
fraud me out of a 16.00 per month for nothing)
This is my third and last attempt to deal with you
directly, the next time will involve others.
I can only imagine how many old and less educated
people you are scamming out of 16.00 per month. This
is obviously an illegitimate company (I am sure you
already know this).
Jon
--- billview usbi
> Thank you for your response. You have reached USBI.
>
>
> Please be advised: USBI is not a long distance carrier and does not provide telecommunication services and therefore cannot cram or slam anyone.
>
> The carrier for which the charges were submitted is TRALEE TELEPHONE COMPANY. You stated they issued you credit. Please contact them again concerning any new charges. Please contact them directly at, 1-800-498-3540. They will be able to assist you further with your concern. Thank you.
>
>
> Sylvia
>
> -----Original Message-----
> From: Jon
> Sent: Monday, March 01, 2004 4:49 PM
> To: billview usbi
> Subject: RE: USBI Billing Inquiry: 989-
>
You need to know that I am being cramed by USBI, I did not order this service nor have I received anything. I spoke with a customer service representative at the number you provided and they gave me a prompt credit for three months of craming.
>
But you have again charged me on my current phone bill. This needs to be stopped now. I am asking you again to discontinue billing me for services I did not order nor have I received, and further, credit my account the amount billed this month. Further problems with this company will be reported.
>
> Jon
> 989-
> --- billview usbi
Thank you for your inquiry. USBI is a clearinghouse that processes call records for different long distance providers and then transmits them to the local phone company. Our records indicate that Tralee Telephone Company is the carrier that processed these records. Tralee Telephone Company prefers to handle their own customer service, you may contact them at 1-800-498-354 so that they may further assist you. Thank you.
> >
> > Jennifer 1125
> >
> >
> >
> > -----Original Message-----
> > From:
> >
> > Sent: Monday, February 23, 2004 7:33 AM
> > To: [email protected]
> > Subject: USBI Billing Inquiry: 989-
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
Jon
Elsie, Michigan
U.S.A.
Click here to read other Rip Off Reports on USBI
