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  • Report:  #46962

Complaint Review: USA Magazine Exchange - Glendale Arizona

Reported By:
- Secaucus, New Jersey,
Submitted:
Updated:

USA Magazine Exchange
8607 North 59th Avenue Glendale, 85302 Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Here is my story:

I am a current college freshmen in the NJ, I decided two years ago to live my life away from my familly, which stayed in Switzerland. As an independent young man, my life is financially quite rough, I work most of the time between studies and save on everything.

Like most of you, I recently received a few phone calls from USA Magazine Exchange. After about five aborted attempts to call me, I started to wonder who was trying so desperatly to call me on my cell phone. Finally, one day, I picked up my phone quickly enough to hear their story.

Just as I had anticipated, what they had to tell me was of great importance: I had been selected by, I believed Visa or Mastercard, for an incredible chance to win a diamond watch and...some magazines... for a little more than $3 per issues. Because I could hardly believe their offer, I asked them again and again if the information they had just given me was completly accurate. Their answer stayed ferm and clear; "$3,.. per issues". I actually believed the offer because at the time I thought that they were in fact Visa or Mastercard, which companies issued my credit cards, so far in my life my credit had been perfect.

When a second person called me again to finalize the deal, I was feeling good about my investment. Quickly we came to the point where he asked me about my Credit Card number. I first refused to give it to him, but finally after taking his name and the name of the company I gave it. YES, it was very STUPID, I know, I know...

Remember that I was still believing in the story of the $3 per issues and kept thinking that the deal was decent.

I was quite far from the truth, after geating my number he quickly changed the rules and told me that he would conveniently condense all the payments over 1 year, raising the total amount to about $58 a month. I couldn't believe it and I made clear that I wanted to cancel the deal immediatly. He agreed and we both hanged up.

Am I a moron? No, I am just inexperienced... But I surely believed that I was one for a while, especially when I found out that the first payment was missing on my account. All I want to say is that this is clearly fraudulous, as young people we grow to believe that we live in a fair country where those actions are dealt with by the laws. This is scandalous and it is even more depressing that they do it inside the law.

They are thiefs and liars....

Julian

Secaucus, New Jersey
U.S.A.


16 Updates & Rebuttals

Ross

Charlotte,
North Carolina,
U.S.A.
Help?? any idea how I can get the USA Magazine Exchange to send me my money back

#2Consumer Comment

Mon, June 07, 2004

Tim- Do you have any idea how I can get the USA Magazine Exchange to send me my money back or start sending me my magazines again. I paid the entire amount freely and willingly and am fine with it, but my magazines have stopped and now the $700 for just one year is ridiculous. Please help if you can by replying. Thanks


Timmy

Phoenix,
Arizona,
U.S.A.
Haha, touch a nerve did I?

#3UPDATE EX-employee responds

Sat, June 14, 2003

Touch a nerve did I? GOOD!! haha, Calling me "hun" I thought you were gay but now you just proved it Patrick...and you are a "b***h" but then again with a last name like "Fagan" what can one expect. Well Dough Boy, I have better things to do than waste my time writing back and forth to you. Just know that I am smiling as you and your company sink. I will do whatever I can to aide these people in getting their money back as well. USA Magazine Exchange, was, is and always will be a Rip Off. See you around Patty.


Susan

Adamsville,
Alabama,
U.S.A.
Wow ..Why don't we call it what it is, you got fired for unacceptable performance

#4Consumer Comment

Wed, June 11, 2003

I don't know whether to just leave this one alone, or buy you a dictionary "Timmy". Did you know that pack of gum you just bought for 65 cents cost the manufacturer not even 1 cent to make, package and produce? How does that make you feel? (Let me guess, good. Because you like Cherry Bubbalicious, and not magazines) I pick up 3 different magazines at the grocery store "every week". So yes, people do. And Newsweek is $3.50, another is $3.95, and my other one is $4.50. So $4.00 an issue is pretty much correct. And you really must work on your reading comprehension skills, sorry to be such a b***h, but once again: You said they were put into the sweepstakes because they had a credit card. You said this yourself. You said yourself that they were not saying it was the credit card company putting them in. This is something many, many more traditional companies do. Get a grip. Patrick Fagan? I hate telemarketers. And please don't turn me into a man, and an overweight one at that. "Timmy" you have lost this battle. If only because it's very difficult to take someone seriously with such below average grammar and spelling. But your argument is totally baseless, that's pretty obvious. Perhaps if you would have payed attention in pre-school, you would still have your job. Why don't we call it what it is, you got fired for unacceptable performance and/or behavior and this is the only way for you to strike back, in this ridiculous forum that no one should ever take seriously. And thanks hun, I'm going to have a Grrrrrreeeaatttttt Day!


Timmy

Phoenix,
Arizona,
U.S.A.
That is Just Pathetic

#5UPDATE EX-employee responds

Sun, June 08, 2003

First of all "Susan" Or shall I say loyal Meehan Employee, possibly the pompous overweight slave driver Manager Patrick Fagan. Newsweek Is NOT 4$ an issue, even newsstand price it is about 3$ still less than your rip off 3.36 a week that you charge these customers. Second, NO ONE buys a magazine every single week from a newstand and even if they did it would still be a "better deal" than your ripoff service. Third, Once again, THESE CUSTOMERS ARE NOT ENTERED INTO YOUR PATHETIC SWEEPSTAKES BECAUSE THEY HAVE A CREDIT CARD. VISA, AMEX, MC, & DISCOVER HAVE NOTHING TO DO WITH THIS COMPANY. The only thing their credit card qualifies them for is to be directly ripped off billed by you and that is why it is necessary for them to have a card. Fourth, your little reply about the watch.. (>>>"beautiful" is a subjective adjective. Beauty is always in the eye of the beholder. "Diamond" or diamond chip. Guess what, it's a diamond regardless. And you'd be amazed at the actual cost of a lot of things.) ^ that was a pathetic responce truly. No one thinks that watch is beautiful.. and the actual cost of it is about 7$ and think about it, the company that Manufactures it is still making a profit with that 7 bucks...pretty sad huh.You use misleading wording to get customers to believe they are getting something magnifocent... Point blank you pathetic scum-bags, The atorney general would not be shutting your company down if it was so "legal". BUT it is extremely illegal and that is why it is being shut down as we speak. ( CHEERS TO THAT!! ) No matter what you try to say to defend this company, it will NEVER make any one like it anymore, or trust it any more than they already do ( which, by the way is NOT AT ALL) . HAVE A NICE DAY!


Timmy

Phoenix,
Arizona,
U.S.A.
That is Just Pathetic

#6UPDATE EX-employee responds

Sun, June 08, 2003

First of all "Susan" Or shall I say loyal Meehan Employee, possibly the pompous overweight slave driver Manager Patrick Fagan. Newsweek Is NOT 4$ an issue, even newsstand price it is about 3$ still less than your rip off 3.36 a week that you charge these customers. Second, NO ONE buys a magazine every single week from a newstand and even if they did it would still be a "better deal" than your ripoff service. Third, Once again, THESE CUSTOMERS ARE NOT ENTERED INTO YOUR PATHETIC SWEEPSTAKES BECAUSE THEY HAVE A CREDIT CARD. VISA, AMEX, MC, & DISCOVER HAVE NOTHING TO DO WITH THIS COMPANY. The only thing their credit card qualifies them for is to be directly ripped off billed by you and that is why it is necessary for them to have a card. Fourth, your little reply about the watch.. (>>>"beautiful" is a subjective adjective. Beauty is always in the eye of the beholder. "Diamond" or diamond chip. Guess what, it's a diamond regardless. And you'd be amazed at the actual cost of a lot of things.) ^ that was a pathetic responce truly. No one thinks that watch is beautiful.. and the actual cost of it is about 7$ and think about it, the company that Manufactures it is still making a profit with that 7 bucks...pretty sad huh.You use misleading wording to get customers to believe they are getting something magnifocent... Point blank you pathetic scum-bags, The atorney general would not be shutting your company down if it was so "legal". BUT it is extremely illegal and that is why it is being shut down as we speak. ( CHEERS TO THAT!! ) No matter what you try to say to defend this company, it will NEVER make any one like it anymore, or trust it any more than they already do ( which, by the way is NOT AT ALL) . HAVE A NICE DAY!


Susan

Adamsville,
Alabama,
U.S.A.
Ok, from what I've seen, here's the facts:

#7Consumer Comment

Wed, June 04, 2003

I used to work for Tom Meehan, he was supposed to be a friend as well as a business partner. >>>Kind of like the pot calling the kettle black. Sounds more and more like a bitter ex-employee. Have a nice day. Well "Lee" let me tell you what usa magazine exchange, or shall I say Tom Meehan, does illegally (as if you don't know already) >>>An owner of a company probably wouldn't waste his time rebuttaling this nonsense. Have a nice day. 1. Lying to customers in telling them that they cannot cancel their services when THEY MOST CERTAINLY CAN! >>>Ever heard of, "All sales final"? Yes, there is a generous 10 day right of recision for sales conducted purely over the telephone (telemarketing) where the customer can cancel, but then that's it. Have a nice day. 2. Telling them that they are going to recieve a beautiful diamond watch, when the watch is the quality of something they would find in a quarter machine at the grocery store (no exaggeration). >>>"beautiful" is a subjective adjective. Beauty is always in the eye of the beholder. "Diamond" or diamond chip. Guess what, it's a diamond regardless. And you'd be amazed at the actual cost of a lot of things. (on second thought, no you wouldn't, you already know - you're just upset about getting fired)Have a nice day. 3. Tricking customers into paying for these magazines by telling them they are entered into a 50,000 cash drawing. (one that millions of other people that have other magazine services are entered into as well, so they have absolutely no chance at all of winning). >>>You know they're in the drawing, and you know they have a chance of winning regardless of the millions in it. What you just said in your () completely discredits you in having any sort of objectivity. And does this stop people from playing the Lotto, or Powerball? Of course not, even when with those the odds are 10x more against them than in this drawing. Have a nice day. 4. Telling them they are a preferred customer of Visa, MC, AMEX or Discover and that is why they are being entered into the cash drawings. THIS ALONE IS EXTREMELY ILLEGAL. MC, VISA, AMEX & DISCOVER HAVE ABSOLUTELY NOTHING TO DO WITH THIS COMPANY. >>>They are in the sweepstakes because they have a major credit card. That is very legal. From what you just typed, they are not saying they were put in the sweepstakes by the respective CC company. Just simply that they were automatically put in because they have one. Have a nice day. 5. Telling them they will be getting "free magazines" all for purchasing 1 magazine!! "Yet another Lie, they are more than paying for all of these magazines for 698.88 for 4 years." >>>They are. Even so, $4 per week for Newsweek * 52 weeks in a year * 4 years = $832. They're saving over $130 right there. And they get like 5 more magazines for that whole time at no additional cost? AND they can change them with no limits? Where has this service been all my life! Have a nice day. Like someone else said earlier I think, time for you to move on. You're not going to win this argument bro. Have a nice day.


Julian

Secaucus,
New Jersey,
U.S.A.
Let Honesty prevail

#8Consumer Comment

Wed, May 28, 2003

How can you can you compare your business to any other in America? Yes, there are some business in this country which run using the same misleading strategies as yours, but fortunatly the vast majority of businesses use honesty towards their customers. I was lucky to say NO at the last minute, but the two phone calls you gave me were by far the most misguiding I ever received. First of all you called on my cell phone, which is an intrusion into my personal life, and secondly you carefully lead me to believe that you were Visa, Mastercard, or Discovery. I am sorry to say but not all businesses in America are represented on this site, simply because unlike yours, they are honest, and you know it...


Julian

Secaucus,
New Jersey,
U.S.A.
Let Honesty prevail

#9Consumer Comment

Wed, May 28, 2003

How can you can you compare your business to any other in America? Yes, there are some business in this country which run using the same misleading strategies as yours, but fortunatly the vast majority of businesses use honesty towards their customers. I was lucky to say NO at the last minute, but the two phone calls you gave me were by far the most misguiding I ever received. First of all you called on my cell phone, which is an intrusion into my personal life, and secondly you carefully lead me to believe that you were Visa, Mastercard, or Discovery. I am sorry to say but not all businesses in America are represented on this site, simply because unlike yours, they are honest, and you know it...


Julian

Secaucus,
New Jersey,
U.S.A.
Let Honesty prevail

#10Consumer Comment

Wed, May 28, 2003

How can you can you compare your business to any other in America? Yes, there are some business in this country which run using the same misleading strategies as yours, but fortunatly the vast majority of businesses use honesty towards their customers. I was lucky to say NO at the last minute, but the two phone calls you gave me were by far the most misguiding I ever received. First of all you called on my cell phone, which is an intrusion into my personal life, and secondly you carefully lead me to believe that you were Visa, Mastercard, or Discovery. I am sorry to say but not all businesses in America are represented on this site, simply because unlike yours, they are honest, and you know it...


Julian

Secaucus,
New Jersey,
U.S.A.
Let Honesty prevail

#11Consumer Comment

Wed, May 28, 2003

How can you can you compare your business to any other in America? Yes, there are some business in this country which run using the same misleading strategies as yours, but fortunatly the vast majority of businesses use honesty towards their customers. I was lucky to say NO at the last minute, but the two phone calls you gave me were by far the most misguiding I ever received. First of all you called on my cell phone, which is an intrusion into my personal life, and secondly you carefully lead me to believe that you were Visa, Mastercard, or Discovery. I am sorry to say but not all businesses in America are represented on this site, simply because unlike yours, they are honest, and you know it...


Teecee

Glendale,
Arizona,
U.S.A.
GET A GRIP - TIME TO MOVE ON

#12UPDATE EX-employee responds

Sat, May 24, 2003

Educated consumers realize this country runs off of Sales and Marketing. Every advertisement is planned according to tools that are known to work to achieve a final result...sales. Whether it be a major automive manufacturer, infomercials, or your local retailer, all use techniques to catch the publics interest. From 'Buy one-get one free" to "Register to win a Hawaiin Get-a-way", without realizing your information is simply going to be sold for marketing purposes. What about an ad that advertises a product for 3.99 but when you get to the register it's really 9.99, a mail-in rebate is required. How many people will pursue a "false advertisement" claim. If consumers don't read the fine print they have only themselves to blame. So if buying one magazine for 3.36 and getting up to 9 for free is a scam check your local newstand and review prices -- I'd like to see where else you could find such a great deal. So maybe it's time to move on and if your that adament about buying one magazine at a condesed billing structure, then you should stop buying anything, don't read the paper, close all your accounts and live in a self-sufficient world with no ties to civilization- that way you'll never have to deal with the ways of the modern world. USA did not invent the wheel, but simply operated as every other business is America does.


Timmy

Phoenix,
Arizona,
U.S.A.
USA Magazine Exchange Is a Rip Off Company

#13UPDATE EX-employee responds

Wed, May 21, 2003

I used to work for Tom Meehan, he was supposed to be a friend as well as a business partner. Well "Lee" let me tell you what usa magazine exchange, or shall I say Tom Meehan, does illegally (as if you don't know already) 1. Lying to customers in telling them that they cannot cancel their services when THEY MOST CERTAINLY CAN! 2. Telling them that they are going to recieve a beautiful diamond watch, when the watch is the quality of something they would find in a quarter machine at the grocery store (no exaggeration). 3. Tricking customers into paying for these magazines by telling them they are entered into a 50,000 cash drawing. (one that millions of other people that have other magazine services are entered into as well, so they have absolutely no chance at all of winning). 4. Telling them they are a preferred customer of Visa, MC, AMEX or Discover and that is why they are being entered into the cash drawings. THIS ALONE IS EXTREMELY ILLEGAL. MC, VISA, AMEX & DISCOVER HAVE ABSOLUTELY NOTHING TO DO WITH THIS COMPANY. 5. Telling them they will be getting "free magazines" all for purchasing 1 magazine!! "Yet another Lie, they are more than paying for all of these magazines for 698.88 for 4 years." Come on now Lee.... OR shall I say Tom Meehan. You know these people would NEVER pay 3.36 a week for 48 months, totalling 698.88 if they weren't completely conned into it you gutter scum. Oh Tom.... and how is Laura Deshane, oh wait, your father, Tom Meehan Sr. who collects govt benefits and works for your company under a fake ID of Laura Deshane. hmmmmm I wonder how much the Attorney General would love to get that Info and throw you both in jail Huh scumbag.


Lee

Glendale,
Arizona,
U.S.A.
Arizona Joe And The Pointless Crusade

#14UPDATE EX-employee responds

Mon, May 19, 2003

Joe, I'm sure you feel very productive and important taking up such a noble cause. I'm sure you feel like your existence has been given a little validity and I'm sure that's a feeling you enjoy. Of course if we're being honest it's not such a difficult task to get a few mindless members of the angry public to rally against an army of "evil telemarketers", is it? And if we stop to think about it, where exactly is your beef? I hear you sling a lot of mud, and make quite a few threats, but what is your specific problem? Have you personally been a customer of this company and feel that you were treated unfairly? Perhaps another bitter ex-employee? Or do you have nothing better to do with your life than to lead a charge against a company you know nothing about? And the reason I ask is, I still don't hear from anyone what this company is doing wrong. If you feel stupid for agreeing to something that you didn't really want or didn't really think about, then fine. You have every right to be upset with yourself about that. However, the bottom line is that you agreed to a service that was clearly explained, step by step, to the dollar, to the cent, and you have no one to blame BUT yourself. Everyone that has complained about this company is incapable of taking responisbility for their actions. They know they were given the information, they know they agreed to the service, absolutely nothing was forced upon them, and they could have said "No" at any point during any one of the three separate calls they received. But they didn't. And so they're getting what they paid for. It isn't the greatest and most amazing deal in the world? So what? This might come as a shock, but most companies are out to make something called "profit". It's not a crime. It's nothing sinister or out of the ordinary. Perhaps this is all lost on you and your blind fury towards something you obviously don't fully understand. I just hope the people out there realize that someone like you is nothing more than a person looking for a purpose and a little attention.


Arizona Joe

Tempe,
Arizona,
U.S.A.
Julian USA Magazine Exchange in Glendale AZ will not like my plan.

#15Consumer Suggestion

Mon, March 24, 2003

Julian you want to know how to upset this dirty business called USA Magazine Exchange in Glendale AZ? Let's try this. Step 1. take pictures of the Magazine you orderd and send it to the Rip Off Report and ask that your pictures of the Magazine be posted on your Rip Off Report. Make sure you go to your Rip Off Report, look in your web browser and grab the report number. send the report number and your picture Magazine that you bought. Step 2. ask many others to do the same thing. No matter what Magazine they have ordered. Step 3. print off a copy of your rip off report and send it to the Magazine company. Let the Magazine company know what these clowns are doing. If you look ing the Magazine in the very front, you might find their fax number. Fax them a copy of your Rip Off Report. If the magazine company sees their name being dragged through the dirt, they might tell USA Magazine Exchange in Glendale and many others to go pack sand. I will go over to this company's address and take some MUG SHOTS of the slimeballs that are Ripping off consumers. If you run the magazines names though the dirt, they will not like that. To all that have ever bought any magazines of any nature. Please start posting digital pic's of the magazines that you have bought onto your Rip Off Report. Afer a bunch of these pic's are posted. I will send copies of the Rip Off Reports to the magazine's Corp offices. This will make them think twice about doing business with a deceptive company like USA Magazine Exchange in Glendale AZ. Hey Tim in Glendale, Arizona do you like my idea? Just think My idea might pull the plug on your weekly play check. Cool you think ? Exposing the dirt will slow this company in Glendale AZ down real fast! To one and all. post the names of the magazine's that you have bought on to your Rip Off Report and I will go take the pic's and get them posted. Hey Tim the employee at USA Magazine Exchange in Glendale AZ, do you like my plan? it will happen trust me!


Julian

Secaucus,
New Jersey,
U.S.A.
Tom you might be right

#16Consumer Comment

Mon, March 03, 2003

The night after your phone call, I checked my account online to make sure that you had not debited the money. As I said before, I was missing $58, even though I canceled the deal with your company. The following day I went to my bank to close my account, thus making sure that you could not bill me again on my card. By doing so I could no longer check my account online, to see if the money had come back. At the time I was really mad against your company and was convinced that you had robbed me. Yesterday, I received my mensual account report from my bank and realized that no such transaction had existed. In the meantime, I still had not received anything from your company, which surprised me. Tom, you might be right, and if you are I apologize to you and to your company. I am still going to wait because only time will tell, in the meantime, PLEASE STOP CALLING ME EVERY DAY... Thanks anyway for your answer,


Tim

Glendale,
Arizona,
U.S.A.
Julian, take a moment to breathe.

#17UPDATE Employee

Sat, March 01, 2003

You claimed the rules "had changed", when really the price remained exactly the same, had not changed one cent, and it was the price and the deal that you were admittedly excited about. Now sure, we do condense the payments, we're not going to bill anyone 48 separate times and I challenge you to find a company that would, but if you failed to whip out a calculator and do a little math, well, then that's on you. As far as your account being charged for the first payment, I'd like you to check that again because I gurantee it was not taken out. It was reserved since you had agreed to the service, we check the card to ensure that the first payment will be available. However, as soon as you backed out the transaction was canceled, and therfore the charge is dropped and the total is made available within no more than 72 hours. Write me back below if I'm wrong.

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