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  • Report:  #1190307

Complaint Review: USA Filing Services - Internet

Reported By:
lesa - Seattle, Washington,
Submitted:
Updated:

USA Filing Services
Internet, USA
Phone:
7079486245
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

After searching for change of address forms online, I clicked on a link that led me to USA filing services. They had USPS insignia and an official looking site. 

I completed a transaction and was charged 20 dollars. I had to change two addresses, and so was charged a second time. They sent me two completion forms that instructed me to give paperwork to my letter carrier. I called them to correct an error on one of the two documents. I was told corrections were coming via email.

When I did not receive it lled back and was reassured that it was indeed coming. In the meantime I had complained to a friend that it cost me quite a bit of money to change my address. She said that she'd recently done it herself and it cost less than two dollars. I went directly to the USPS website and discovered that I had filled out forms for someone else, NOT the USPS. After making the appropriate changes I called them a third time.

When I spoke with the receptionist she insisted that the company was legit, that she would forward my information on to the manager, and when I said that wasn't enough she hung up on me. I have attempted to call them again and have not gotten a pick-up. I told them I would file a complaint against them. In the meantime I am disputing the charges on my PayPal account.  

 

Lesa

Seattle, WA



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