- Report: #1175330
Complaint Review: USA Benefits - Virginia Beach Virginia
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Author Not Confirmed
Why?
USA Benefits
4876-118 Princess Anne Road Virginia Beach, 23462 Virginia, USA
Phone:
877-367-4420; 866-786-510
Web:
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USA Benefits United Benefits Advantage, Preferred Reader Service Create confustion to rip you off Virginia Beach Virginia
They charged my credit card for magazines that I never ordered and didn't want. I called on four different occasions, and was told each time that the account was closed, and I wouldn't be charged again, only to be charged again, until I finally got my credit card company to block them. I also was told on three occasios that I would receive a voucher for $100 in the mail, which I never did receive.
I was roped into this, because I had bought an aircard from AT&T, and was told I would get a $100 rebate. (Shame on you, AT&T for dealing with such a disreputable company.) Not long afer that I started receiving voicemails on my phone, which were half cut off, telling me to call an 800 number to get my "voucher." The message did say the name "AT&T" in it, so I called. The woman told me that in order to get my rebate, I would have to give them my credit card number, and sign up for a 15-day trial with Preferred Reader Service, but that I would receive an email, and all I had to do was cancel, and my credit card would not be charged.
I never received the email. But I did start receiving all these women's magazines in the mail, which I did not want. And I started getting charged $29.99 on credit card. Called Visa, and they gave me an 800 number to call. I also had an 888 number to call from the original phone call. And when I called one number, I was given yet another number to call. One was United Benefits Advantgage, one was USA Benefits, one was Preferred Reader Service. But I'm pretty sure they are all in the same building, because when I called after hours, I would et the same voice on the greeting. At any rate, I was told every month that the account was cancelled, and I wouldn't be charged again. But they did charge me again, for 4 months until I got VISA to block them from charging me again. What a rip off. What liars.
