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  • Report:  #1424065

Complaint Review: US Lighting Group USLG - Intellitronix Corp - Paul Spivak - Eastlake Ohio

Reported By:
Midwest Distributor - linn creek, Missouri, United States
Submitted:
Updated:

US Lighting Group USLG - Intellitronix Corp - Paul Spivak
Address 34099 Melinz Pkwy Eastlake, Ohio, United States
Phone:
(216) 896 – 7000
Web:
http://uslightinggroup.com/
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I placed an order with a $38,000 down payment in June of 2016. As of January 2018, I have still not received a single light bulb from the order. I've also had to replace the bulbs I sold prior to that order with bulbs from another manufacturer because USLG refuses to ship replacements depsite recalling every bulb I sold. They've done this to every distributor. The president of the company has not returned a call in more than 6 months. I visited the facility in May 2017 in order to resolve the many issues I have with this manufacturer and despite me traveling 22 hours for the visit, the onwner spent a massive 15 minutes talking to me. They've refused to refund my down payment, refused to deliver on thier warranty, and refused to deliver new product. I know from talking to other distributors that I'm not the only one, and on top of that USLG accepted hundreds of thousands of dollars from diistributors in the last 18 months in orders and distributon rights. 



1 Updates & Rebuttals

Cameron

linn creek,
Missouri,
United States
Correction for Clarity

#2Author of original report

Tue, January 23, 2018

Correction Text is Underlined

I placed an order with a $38,000 down payment in June of 2016. As of January 2018, I have still not received a single light bulb from the order. I've also had to replace some of the bulbs I sold prior to that order with bulbs from another manufacturer because USLG refuses to ship replacements depsite recalling every bulb I sold. They've done this to every distributor. The president of the company has not returned a call in more than 6 months. I visited the facility in May 2017 in order to resolve the many issues I have with this manufacturer and despite me traveling 22 hours for the visit, the onwner spent a massive 15 minutes talking to me. They've refused to refund my down payment, refused to deliver on thier warranty in a timeframe that satisfies my customers needs, and have not delivered new product. I know from talking to other distributors that I'm not the only one, and on top of that USLG accepted hundreds of thousands of dollars from diistributors in the last 18 months in orders and distributon rights. 

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