- Report: #1460352
Complaint Review: US Good Gear - Internet
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Author Confirmed
Why?
US Good Gear
Internet, United States
Web:
www.usgoodgear.com
Categories:
Business Rating:
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US Good Gear Product was not as described and took over 2 months to receive items
US Good Gear claims their items ship from the United States and in fact their items come from China.
I ordered some shirts on June 6th 2018 at the end of July i started contacting them as to where my items were and they kept saying that they had been shipped.
The first tracking number they provided said it was being shipped by the U.S.P.S but by the tracking number i could tell that it was not a post office tracking number. When i contacted them about it they gave me the name of another carrier.
I attempted to get my money back but they said once the items go into "SHIPPED" status they cannot refund your money. So know we are at the end of August i finally received the package in the mail and it was from China not the US like they said and when i opened it the smell of chemicals about knocked me over. The quality of the shirts are horrible i am not sure what to call the material except maybe some really, really cheap football jersey material and the printing on the shirts was faded and peeling off.
This place advertises all over Facebook. DO NOT ORDER FROM THEM.
