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  • Report:  #1463836

Complaint Review: UPX courier service - Cleveland Ohio

Reported By:
Theresa - Panorama City, United States
Submitted:
Updated:

UPX courier service
5300 Riverside Dr Cleveland, 44135 Ohio, United States
Phone:
1(440) 444 - 9608
Web:
http://www.upxcourierservice.com
Tell us has your experience with this business or person been good? What's this?

ALERT! ALERT! ALERT! BEWARE! I have recently been a victim of scammers. I found an 11 week old frenchie on puppyfind.com, and i reached out to the breeder letting them know that i would like to keep her in her forever home. After making the payment through paypal, the breeder told me she had already shipped the 11 wk old frenchie.

She used UPX COURIER SERVICE. She gave me no proceeding information of what was the next steps. And then a handful of events started to unfold. I was contacted by that courier service to pay for PET DELIVERY INSURANCE for the puppy. I questioned why i need to pay that because the previous oqner should have dealt with that.

Reluctantly, i paid it, but they couldnt accept payments through paypal. They said it would take 3 days to process and they said they wanted to get the puppy to me as soon as possible. So they gave me another option, which was to buy an amazon gift card and send them the confirmation code. They kept reassuring me that my frenchie will be delivered that same day, this was last wednesday.

Wednesday past, comes Thursday, still no frenchie. Friday afternoon, i get a call from another courier service USDA PETS INSPECTORATE. They said they have my frenchie and the frenchie was in critical conditions. They stated that the frenchie needed vetenary help, and i needed to pay for the re-microshipping, blood test, and crate rental fee.

Again, they reassured me that the frenchie is doing ok. Saturday comes and still no frenchie. They reached out to me saying her flight to Los Angeles have expired and that i needed to purchase a pet city permit. I was furious because everytime i get a call, it always involved money.

I didnt understand why they couldnt tell me all of this at once. So today, Sunday, i get a message that my frenchie have passed. Seriously??!! I have to be honest, it was partially my fault for not doing the full research, however, it is my very first time experiencing this. I had no idea.

After all of these events unfolded, i am convinced there were no frenchie to begin with in the first place. And by doing the research, i have found that this UPX COURIER SERVICE and USDA PETS INSPECTORATE have multiple fraudulence activities. There have been reports that these companies have scam many people.

Also please be aware of these names: Renee Marley ([email protected]) Milissa Mendoza ([email protected]) Augusta Tri These are scammers. I reached out to Renee Marley on multiple occasions and updated her with everything that was happening. She either didnt amswer my text or stated she wasnt available.

First of all, if you are a legitimate breeder you would be very concern with the well being of your pup. She showed no concern whatsoever. Please be careful out there. There are so many scammers out there and they are heartless just to get to the money in your pockets.

Please do your research and dont fall victim like i did. Not only do i not have the puppy i have dreamt of, i have suffered from insomnia and stress from all of this.



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