- Report: #1194457
Complaint Review: UPS - San Diego California
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Author Confirmed
Why?
UPS
San Diego, 92123 California, USA
Phone:
18007425877
Web:
www.ups.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
UPS united parcel service UPS destroyed package in conveyer belt "discarding" items (im sure theyare undersomeones xmas tree already) Telling company I REFUSED [ackage yet I NEVER saw it or any driver ?! Now they wont overnight the package that they and ONLY they caused by their idiot cheap labor to destry that I already paid for and now am out the money and the items which I need desperately called them and they are rude keep you on hold for over 20 minutes etc. UPS sucks San Diego California
UPS destroyed a package discarding the contents ( which i am sure they ate) telling me it was destryed in a conveyor belt which is completely their fault not mine or senders YET they wont overnight a replacement ?! I am out products I need this for my health and the moeny to buy local replacements !!? UPS puts me on hold for over 30 minutes fobs off to 3 different people on phone and doesnt help me one bit to replace my items THEY DESTROYED !!! NEVER USE UPS
1 Updates & Rebuttals
Ms. J
San Diego,California,
I apologize
#2UPDATE Employee
Wed, December 10, 2014
I apologize for your experience. Is there a chance that you would allow me to hear your complaint and give me a chance to reasearch it? I know that you and your package are very important and especially this time of year.
