- Report: #368267
Complaint Review: University Of Phoenix - Axia Online - Internet
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University Of Phoenix - Axia Online
Internet, U.S.A.
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University Of Phoenix - Axia Online Very pushy, rushed everything, misleading Internet
I called two or three months before I wanted to start classes, and asked what forms I needed to fill out to begin in two to three months. The counselor started pushing me, talking quickly, said he believed in me, and he just knew I was smart enough to start classes in a week.
I was startled, and told him no, he insisted, and wanted to sign me up for classes immediately, and informed me that he was setting my anticipated start date for next week. I told him several valid reasons why I didn't have time to start then, and he implied those weren't good enough reasons, and I could do it anyway. I asked him if there was any deadline, for starting classes. Basically I went on to ask him how long I would have to wait to start classes if I didn't do it next week, I was being lead to believe I couldn't start for long time if I didn't do it right now. He said he just thought it would be Best for me if I started right now.
I tried to change his mind, but he kept insisting he knew what was best for me, telling me he believed I was strong enough to do this. I had never met this guy, and this was minutes into our first conversation.
It took a couple more calls to get my start date changed to a month away, and he said he could not let me apply for anything farther down the road,, I absolutely had to start in a month or not at all. He set appointments with me, then missed them, then told me I had the time wrong. He called while I was at work and insisted I leave work in a rush, to get a form completed, then when I asked why he needed it that day, he said he didn't, he just wanted to get things done ASAP, but really, it wasn't something that needed turned in ASAP. So I had left work for nothing.
He insisted I take out loans, as much as I could get, and I told him I wanted no loans, but he told me again it was best if I had loans and it would be great to have some extra money. I told him I wanted to wait to start classes after I find out if my financial aid will cover it, and he went into a explanation of how they "let" students start 45 days before they know about their financial aid, and tried to convince me it was something great they were doing for people, as if it was a gift, to make me start with no clue about if I could pay for it. He kept saying, "Don't worry!"
If I miss his call he calls at least 3 times again, within minutes of the first call. The last time he called it was 8 times, in ten minutes. He left several voicemails. I have no minutes on my cell phone, every minute I speak to him is an overrage, and he will make every call as long as possible, and it's hard to get them to leave you alone, unless you want to get out of the school, then they're unreachable.
Tech support for their website was also very rude to me the one time I talked to them.
I knew this was insane, but I thought maybe I just had a bad counselor, and when classes started I would be done with the hassle. Then Financial Aid contacted me about a problem with my financial application, they wanted additional information, including information that wasn't even asked for in the FAFSA, though my FAFSA report appeared fine to when I logged on to check it out. Now I see the loan scams others have reported, and I'm glad I didn't agree to any.
Now I'm trying to get out of the classes I start Tuesday, due to more insanity from them today, and the reports I've seen about the college. I was informed I could only get the form from my counselor, who had the day off, though I had calls from him that day, while I was out. I was told I would have to take care of it Tuesday, when I start class. I asked if I would be charged for attending the classes I'm trying to get out of, and they were silent, or changed the subject. I told them I just needed a form, not my counselor, I would fill out the form now and give it to him when he is in, and they refused to send me anything. With other colleges I have found forms of that nature available on the website.
Also, when I viewed my schedule, the classes weren't what I expected, and they were vague about what I would actually be taking, and now I see why.
Bottom Line: DON'T WASTE YOUR TIME ON THIS PLACE!
D-optimism
Scottsburg, Indiana
U.S.A.
Click here to read other Rip Off Reports on University Of Phoenix
I was startled, and told him no, he insisted, and wanted to sign me up for classes immediately, and informed me that he was setting my anticipated start date for next week. I told him several valid reasons why I didn't have time to start then, and he implied those weren't good enough reasons, and I could do it anyway. I asked him if there was any deadline, for starting classes. Basically I went on to ask him how long I would have to wait to start classes if I didn't do it next week, I was being lead to believe I couldn't start for long time if I didn't do it right now. He said he just thought it would be Best for me if I started right now.
I tried to change his mind, but he kept insisting he knew what was best for me, telling me he believed I was strong enough to do this. I had never met this guy, and this was minutes into our first conversation.
It took a couple more calls to get my start date changed to a month away, and he said he could not let me apply for anything farther down the road,, I absolutely had to start in a month or not at all. He set appointments with me, then missed them, then told me I had the time wrong. He called while I was at work and insisted I leave work in a rush, to get a form completed, then when I asked why he needed it that day, he said he didn't, he just wanted to get things done ASAP, but really, it wasn't something that needed turned in ASAP. So I had left work for nothing.
He insisted I take out loans, as much as I could get, and I told him I wanted no loans, but he told me again it was best if I had loans and it would be great to have some extra money. I told him I wanted to wait to start classes after I find out if my financial aid will cover it, and he went into a explanation of how they "let" students start 45 days before they know about their financial aid, and tried to convince me it was something great they were doing for people, as if it was a gift, to make me start with no clue about if I could pay for it. He kept saying, "Don't worry!"
If I miss his call he calls at least 3 times again, within minutes of the first call. The last time he called it was 8 times, in ten minutes. He left several voicemails. I have no minutes on my cell phone, every minute I speak to him is an overrage, and he will make every call as long as possible, and it's hard to get them to leave you alone, unless you want to get out of the school, then they're unreachable.
Tech support for their website was also very rude to me the one time I talked to them.
I knew this was insane, but I thought maybe I just had a bad counselor, and when classes started I would be done with the hassle. Then Financial Aid contacted me about a problem with my financial application, they wanted additional information, including information that wasn't even asked for in the FAFSA, though my FAFSA report appeared fine to when I logged on to check it out. Now I see the loan scams others have reported, and I'm glad I didn't agree to any.
Now I'm trying to get out of the classes I start Tuesday, due to more insanity from them today, and the reports I've seen about the college. I was informed I could only get the form from my counselor, who had the day off, though I had calls from him that day, while I was out. I was told I would have to take care of it Tuesday, when I start class. I asked if I would be charged for attending the classes I'm trying to get out of, and they were silent, or changed the subject. I told them I just needed a form, not my counselor, I would fill out the form now and give it to him when he is in, and they refused to send me anything. With other colleges I have found forms of that nature available on the website.
Also, when I viewed my schedule, the classes weren't what I expected, and they were vague about what I would actually be taking, and now I see why.
Bottom Line: DON'T WASTE YOUR TIME ON THIS PLACE!
D-optimism
Scottsburg, Indiana
U.S.A.
Click here to read other Rip Off Reports on University Of Phoenix
