- Report: #1475144
Complaint Review: Universal Property - Fort Lauderdale Florida
Reported By:
Alejandro -
Miramar, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Universal Property
1110 W Commercial Blvd Fort Lauderdale, 33309 Florida, United States
Phone:
(800) 425-9113
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Universal Property Universal Property Insurance They are denying to send me a check for a claim they approved over 2 years ago Fort Lauderdale Florida
Insurance company does not want to refund me for claim filed now over 2 years ago.
Insurance company refuses to refund me for a claim filed over 2 years ago. They sent me a check which expired. When I contacted them again (now 6 months ago) to reprint and send me a new check they keep delaying and stalling, making excuses, making me call practically every week to ask for status when it seems deliberately like they don't want to pay for a claim they owe me. ($781).
The last time I spoke with them the customer service people rudely hanged up on me twice and I proceeded to send a message to CEO and the Exec VP of Claims and none of them have returned the message or even acknowledged that they would do something about it. Completely horrendous customer service.
