In a effort to rebut the allegations reported, we are here to clearly prove the false statements made. The opening statement on the complaint says it all! “ Sold us medical devices that are not reimbursing and lied about it”? Really? Anyone with any common sense would ask themselves, if its not reimbursed maybe I should check to see if my biller is processing correctly?
The sudoscan by Impeto still continues to pay more so on the commerical entities. Regardless though we have already picked up and return funds to the leasing company. So the total dollar amounts are completely wrong. Furthermore the alleged loss they took is completely FALSE. The Tonometer by Icare that indicated that the code was not billable, is completely false as well. We have 100’s of doctors who have been and are currently billing and getting paid. We cannot be held responsible for a office whose billing was not entered correctly. There was questionable statements in regards to integrity and personal attack on private affairs that have no relation to the company or the complaint. It does not matter who the owner is. It does not matter in this specific case if a representative of our company has or has not had any altercations.
The bottom line is, we believe this complaint was entered through a 3rd party. It does not seem this came from an actual client/doctor. It’s maliscious lies and defamation of our reputatable company who has never had a complaint filed since 2010. We have 100’s of clients, some very huge accounts who contine to purchase testing equiment from us. We would’t be able to continue operating a successful business for 8 years if we were scamming people. If we were giving out codes that didnt pay? If we didnt provide execellent service? I believe our reputation and repeat business from all of our clients speak the real truth more than this 1 complaint.