Tracey
Caro,#2Author of original report
Thu, October 05, 2006
Sent EMAILS and TRIED to get some PHONE CONTACT response from GETESTORE AKA UNIVERSAL BANNER NETWORK. FILED COMPLAINT WITH PAYPAL (PLEASE NOTE* WHEN YOU FILE A COMPLAINT WITH PAYPAL, IT DEPENDS ON WHETHER THE COMPANY RESPONDS!) I HAVE YET TO GET ANY RESPONSE OR A (NON-BUSY TONE WHEN CALLING)OR RESPONSE FROM PAYPAL(OR REFUND!) FROM THIS COMPANY SINCE MAKING THIS REPORT!!!! WHAT DOES IT TAKE TO GET THESE PEOPLE SHUT-DOWN? I HAVE BEEN USING THE INTERNET FOR YEARS, BUYING AND SELLING ITEMS. THIS IS THE WORST COMPANY I HAVE COME ACROSS IN ALL THESE YEARS!!
Joe
Richmond,#3Consumer Suggestion
Sat, September 30, 2006
I went through the same crap with that company. I couldn't believe all of the refurbished electronics . I was interested in selling on eBay. You're right about contacting the company. Sometimes it would take three-days. And they would never answer my questions. So what I did, I sent them an e-mail wanted my money back. The next day they were on it. That was the, first e-mail they sent back a quick reply. Their response was, you don't have to renew your account at the end of your contract. So what I did, was contact PayPal , and ask for a refund. I didn't receive a response. Knowing I had few replied quickly. I contacted MasterCard explains , what was going on. And within two weeks the MasterCard people had the money credited to my account. Hope that helps and the best of luck to you!