I purchased addiction treatment live transfers on 10/18.18. I paid $2,250 for the calls, and was told I'll get about 5 billable a day. He took my money, and is refusing to give me a refund. The service is very poor, I did not get any quality calls, and I was even terminated by my company, because the calls that he did deliver were all fradulent and callers calling to be asked to be put on a do not call list. Before I made the payment he was very responsive, but now that I asked for a refund, he is not responding to me.
Brandon
Atlanta,#2Author of original report
Thu, December 13, 2018
I am not in that industry anymore.. and if I was I would not want to work with you again. Your company is very fraudulent.
Data Team
San Francisco,#3UPDATE Employee
Thu, December 13, 2018
Again, We have all the calls recorded showing your team working live trasfers. You received exactly what you paid. Unfortunately during that process of working our calls you were terminated. Your problems became OUR problems.
Here is a suggestion for you. Once you get rehired selling another product or service reach out to one of our team members and we will happily assist you with another campaign on us.
Call us any time (888) 946-8648
Brandon
Atlanta,#4Author of original report
Thu, December 13, 2018
That is false information. Only 3 were billable , and every single call was fraudulent. People had no idea why I was calling.
Data Team
San Francisco,#5REBUTTAL Individual responds
Thu, December 13, 2018
The aggrement was to generate 50 addiciton live transfers and the customer would only be billed for talk times over 45 seconds.
We generated over 100+ live transfers for the customer but only 25 were billable. The customer decided to cancel the service because he lost his job. At which point we cancelled the service and issued the customer a FULL REFUND to be used for another product or service.
We have recorded phone calls and dialer reports the above statment.
We have a no refund policy which is clearly displayed on our website, invoices and marketing materials.
Contact us anytime to discuss (888) 946-8648 ext 2