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  • Report:  #1464935

Complaint Review: United Lead Group - Eric Rosenthal - San Francisco California

Reported By:
Brandon - Atlanta, Georgia, United States
Submitted:
Updated:

United Lead Group - Eric Rosenthal
1 Market Street San Francisco, 94105 California, United States
Phone:
888-946-8648
Web:
https://www.unitedleadgroup.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased addiction treatment live transfers on 10/18.18. I paid $2,250 for the calls, and was told I'll get about 5 billable a day. He took my money, and is refusing to give me a refund. The service is very poor, I did not get any quality calls, and I was even terminated by my company, because the calls that he did deliver were all fradulent and callers calling to be asked to be put on a do not call list. Before I made the payment he was very responsive, but now that I asked for a refund, he is not responding to me.



4 Updates & Rebuttals

Brandon

Atlanta,
Georgia,
United States
So not want to work with them

#2Author of original report

Thu, December 13, 2018

I am not in that industry anymore.. and if I was I would not want to work with you again. Your company is very fraudulent.


Data Team

San Francisco,
California,
United States
Your problems became OUR problems.

#3UPDATE Employee

Thu, December 13, 2018

Again, We have all the calls recorded showing your team working live trasfers. You received exactly what you paid. Unfortunately during that process of working our calls you were terminated. Your problems became OUR problems. 

Here is a suggestion for you. Once you get rehired selling another product or service reach out to one of our team members and we will happily assist you with another campaign on us. 

Call us any time (888) 946-8648 


Brandon

Atlanta,
Georgia,
United States
False information

#4Author of original report

Thu, December 13, 2018

 That is false information. Only 3 were billable , and every single call was fraudulent. People had no idea why I was calling.


Data Team

San Francisco,
California,
United States
We generated over 100+ live transfers for the customer...

#5REBUTTAL Individual responds

Thu, December 13, 2018

The aggrement was to generate 50 addiciton live transfers and the customer would only be billed for talk times over 45 seconds. 

We generated over 100+ live transfers for the customer but only 25 were billable. The customer decided to cancel the service because he lost his job. At which point we cancelled the service and issued the customer a FULL REFUND to be used for another product or service. 

We have recorded phone calls and dialer reports the above statment. 

 

We have a no refund policy which is clearly displayed on our website, invoices and marketing materials. 

 

Contact us anytime to discuss (888) 946-8648 ext 2 

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