- Report: #790868
Complaint Review: United Benefit Advantage - Naperville Illinois
Reported By:
kim -
Alexander, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
United Benefit Advantage
1620 Bond Street Naperville, 60563 Illinois, United States of America
Phone:
Web:
Categories:
Business Rating:
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United Benefit Advantage United Benefits Service Fraud, Misrepresentation Naperville, Illinois
I accidently called these people a week ago trying to make my car insurance payment with Liberty Mutual.
Immediately a woman with a very heavy accent came on the phone and said they were offering a $200.00 gas voucher for the first 125 callers.
I asked her if I had called Liberty Mutal Ins. Company. She said I had and that I could make my payment after she had my debit card information. I gave her the information thinking how odd this was.
I asked again if I had Liberty Mutual, She said yes and then said she need to transfer me to verify my information.
I was transfered to a fellow named Troy, and he started repeating the same offers;discounted movie tickets,dining discounts, and the$200.00 gas voucher. I asked him if he was with Liberty Mutual and he said yes. He then asked me to confirm my information by repeating it back to a computer. At that point I said no I just wanted to pay my Insurance and to transfer me. He started shouting and I hung up.
I called Liberty Mutual and dialed the right number this time. I asked if they knew anything about this and they said no.
I then called my Bank to let them know my account might have been compromised. They were awesome.
Today, one week after I have received two calls fromUnited Benefit Advantage wanting to take money from my account and telling me I owe them. I hung up and told them I was turning them into the BBB.
Immediately a woman with a very heavy accent came on the phone and said they were offering a $200.00 gas voucher for the first 125 callers.
I asked her if I had called Liberty Mutal Ins. Company. She said I had and that I could make my payment after she had my debit card information. I gave her the information thinking how odd this was.
I asked again if I had Liberty Mutual, She said yes and then said she need to transfer me to verify my information.
I was transfered to a fellow named Troy, and he started repeating the same offers;discounted movie tickets,dining discounts, and the$200.00 gas voucher. I asked him if he was with Liberty Mutual and he said yes. He then asked me to confirm my information by repeating it back to a computer. At that point I said no I just wanted to pay my Insurance and to transfer me. He started shouting and I hung up.
I called Liberty Mutual and dialed the right number this time. I asked if they knew anything about this and they said no.
I then called my Bank to let them know my account might have been compromised. They were awesome.
Today, one week after I have received two calls fromUnited Benefit Advantage wanting to take money from my account and telling me I owe them. I hung up and told them I was turning them into the BBB.
