#2UPDATE EX-employee responds
Thu, April 11, 2002
I cannot tell you how many times I have read these complaints and found that by reading the literature (i.e. ticket, ticket jacket...) that you would realize that your arguments have no leg to stand on. It is unfotunate that bad things happen, but in the world there are legal contracts that must be abided by. Sometimes they win, sometimes you win. If they did not have these caps on values of lost articles then anybody could claim that they had a lost Renoir in their bag and United Air Lines would not be in business. There is such a thing as added insurance. I hope if you buy a home or car you learn to read contracts or retain a lawer who can read,so that this does not happen again.