- Report: #83931
Complaint Review: United Airlines - Atlanta Georgia
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United Airlines
Atlanta Ga Atlanta, Georgia, U.S.A.
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United Airlines ripoff Atlanta Georgia
United took 3 then 4 days to get 2 pieces of checked baggage to me. It arrived with holes punched, ripped & torn. It was held together with tape. They refused to repair or replace it. They will not return calls. We are headed to Small Claims Court.
Daniel
Austin, Texas
U.S.A.
Daniel
Austin, Texas
U.S.A.
2 Updates & Rebuttals
Daniel
Austin,Texas,
U.S.A.
United Airlines sent a check for the ruined luggage
#2Author of original report
Mon, March 22, 2004
After receiving a note from my attorney United Airlines sent a check for the ruined luggage. Thank you United.
Jessica
Virginia Beach,Virginia,
U.S.A.
Damage Bag Claims suggestion!
#3Consumer Suggestion
Sun, March 21, 2004
Ok I know it really sucked your bags were misplaced for 3 or 4 days... But they were found, with some damage. Sorry to hear about the damage, here's my suggestions... By the way I'm a layed off Airline emp of 8 1/2 yrs... My suggestion to you is contact UA Home Office by phone, fax and snail mail. Home offices aren't toll free as a rule. Write a letter to UA's home office and to the station manager whom you filed the baggage service claim with... I'm gonna be honest with you damage baggage claims can go good or bad. Good luck!!! Also, after you recieved your bag if you were delivered it by a courier and didn't file the damage bag claim with in 24 hrs in person UA is not at fault, and it states that on your ticket jacket... Best Wishes!
