Complaint Review: United Air Comfort - Riverside California

I looked up Comfort Air on the BBB web site. The information is below (directly from the website). I believe that you can file a complaint and it will be addressed. It appears that this company has some actions from the Calif. State Contractors board pending against them. This company also carries liability and bonding insurance. This Report was developed from various sources, including the business, governmental agencies, and the experience of the company's customers.For further information contact the Better Business Bureau of the Southland 315 N. La Cadena, Colton, CA, 92324(909) 825-7280 United Air Comfort, Inc. 11750 Sterling Avenue Suite G Riverside CA 92503 Business Started: [Not Available] File Open Date: 05/17/00 Last Report Date: 06/07/04 Principal Contact: Angela Doughrty Phone: (954) 596-8581 Fax: (954) 771-9928 Email: Not Available Web Address: Not Available Bureau ID: 13134914 Company License Information United Air Comfort, Inc. holds license number 757595 issued by the Contractors State License Board This license permits the company to perform the following services:Warm-Air Heating, Ventilating and Air Conditioning Cntr.; Home Improvement Contractor Certification. United Air Comfort, Inc. holds license number 800816 issued by the Contractors State License Board This license permits the company to perform the following services:General Building Contractor; Home Improvement Contractor Certification. Nature of Business This company's business is providing air duct cleaning services. Bureau File Experience We rate this company as having an unsatisfactory business performance record based on a pattern of serious complaint allegations.. Complainants allege dissatisfaction with the quality of work provided for duct cleaning, repairs, or tune up services. In other cases, customers complain that after giving deposits and signing contracts to replace windows,the company fails to perform and doesn't respond to repeated calls. Some people complain the company's advertising is misleading. Other customers allege the company's charges are excessive, and that technicians performing the work are incompetent. Some complain the company misrepresents the need for repairs, and, they attempt to charge for unnecessary services. In some cases, the company's technicians allegedly caused damage during repair attempts. The company responds to complaints by offering additional repairs for additional fees, or offers to re-evaluate repairs and fees charged for repairs. To complaints pertaining to damages, the company responds by offers to repair damages on condition that customers sign a release of liability. Some complaints are unresolved, meaning the customers are not satisfied with the company's response. Other complaints remain unanswered. The Better Business Bureau does not endorse, recommend or disapprove of any company, product or service. Additional Phone Numbers (888) 703 - 2653 (800) 214 - 1785 (310) 835 - 9970 (310) 835 - 9055 (899) 214 - 1785 (954) 771 - 6466 (626) 813 - 9500 (951) 351 - 1877 Additional Business Names United Restoration LLC United Window Warehouse Additional Addresses 12961 Ramona Blvd Suite E. Irwindale, CA 91706 1219 Indy CourtIndianapolis, IN 46214 22040 Bonness Road Sonoma, CA 95476 400 Fairway Drive Suite 102Deerfield Beach, FL 33441