- Report: #1467905
Complaint Review: UHaul - PHOENIX AZ
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Author Not Confirmed
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UHaul
2727 N CENTRAL AVE PHOENIX, 85004 AZ, United States
Phone:
602-263-6011
Web:
www.UHUL.COM
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UHaul Poor Business Practices/Lying to employees PHOENIX AZ
Hello my name Jean Gordon former employee #1273170 I was recruited to U-Haul by Ty, I was employed at ACE parking and doing very well. Ty begged me to give my employer short notice of leave to get into this "Training Class", that was coming up and I even turned down another position offered to me by U-Haul to accommodate Ty's Urgent need to be in this great training class. So I attended the class that started 10/29/2018, Melissa was in charge of this "so called training class", which was shadowing others, as no phones or computer's to train on. As of Tuesday the 30th, we were sent home by Melissa at 2:00 pm for lack of internet and phone service. She sent myself and the other trainee 3 days out of the five day class. Melissa was hostile and unprofessional both in attitude during this whole ordeal.
By Friday I was on the phones taking calls and getting payments from customers. I noticed most of the calls and accounts had NO CONTACT from U-Haul since September 2017, and Melissa was the LAST person who made any notes, more than a year ago. I brought this to her attention and she was clearly angry I noticed and told me "mine my business", By Monday I was sending out mail as asked, taking payments and seemed to be fine. By Tuesday the 11/6/2018 I was fired by Diane and her supervisor, claiming "I wasn't catching on". This came from Melissa, as she was the so called trainer. This is so wrong, not only I can not go back to my former employer due to TY"S insistence, I haven't even been paid m last two days and have been given run around by HR and payroll, you have exceeded the AZ state law that DEMANDS you pay final check in 10 days. I have been on the phone daily trying to get my last check to NO avail.
So you convince people to not give the current employer 2 weeks notice, lie about a Training class, no working phones or computers to train, have them leave early 3 out of 5 training days and when you ask questions about accounts going unpaid for over a year, you fired them and break the law by NOT adhering to AZ State law. I thought you had better business practices, I was so wrong. I will encourage people via social media to NEVER do business with such a deceitful practices. This is so wrong on so many levels, day before Thanksgiving, still no pay check. I don't expect you to do the RIGHT thing, you haven't so far, but bad news travels fast, I've got nothing to lose. FYI, so management team never returns calls, emails or claims to be in meeting, is that part of U-Haul Mission Statement? If so, post it on your website. Jean G
