- Report: #1033642
Complaint Review: UGLY DUCKING - GARDEN GROVE California
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UGLY DUCKING
GARDEN GROVE, California, U.S.A.
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UGLY DUCKING SELLING A BAD VAN RENEGING ON CONTRACT ..RUDE
MY MOTHER BOUGHT A VAN FROM UGLY DUCKING IN GARDEN GROVE. AND WITHIN A WEEK SHE TOOK IT BACK FOR REPAIRS. AND THEY DID'N'T FIX IT AND GAVE IT BACK TO HER THE SAME WAY SHE BROUGHT IT TO THEM.
THEN AGAIN TOOK IT BACK BECUASE THE SLIDING DOOR OPENS AND DON'T CLOSE RIGHT AND SOME CAN FALL FROM VECHIEL. AND IN THE CONTRACT IT WAS ARGEED TO FIX THE PROBLEM WITH THE DOOR AND IT WAS NOT FIXED.
THEN THE VAN BROKE AGAIN THIS TIME IT WAS THE FRONT AXLE BROKE THREE TIMES FOR THE SAME THING. AND MY MOTHER HAD IT TOWED TO THEM AND THE DAY SHE LEFT IT I TALK TO THE MACHAINC AND HE GOT INTO MY FACE AND YELLED AT ME WHEN I QUESTIONED HIM ON THE DOOR MEANING WHY WASN'T IT FIXED ALONG TIME AGO.
THEN MY MOTHER WAS TALKING TO THE MANAGER DANIEL STEPANIANTS AND HE WAS BEING MEAN AND WALKED WAY FROM US WHEN INTO HIS OFFICE AND THEN MY MOTHER WHEN TO THE OFFICE TO SPEACK TO HIM IN
REGARDS TO HER VAN AND THEN HE TOLD HER TO GET OUT OF MY OFFICE BUT BEING RUDE ABOUT IT.
NOW THEY ARE CHARGING HER FOR TOWING AND I DON'T THINK THEY SHOULD BECUASE THEY HAVE A MACHANIIC ON SITE AND THAT CAN DO THE JOB REPAIR. WHEN SHE LEFT THE VAN THEY LEFT IT OPEN AND WHEN SHE RETURNED THE CAR SEAT IN THE VECHILE WAS DESTROYED AND THINGS WERE MISSING OUT OF THE VECHILE AND WE TOLD THE MANAGER AND WE DIDN'T GET A RESPONSE FOR ANYONE .
THEY ARE CHARGING HER 1,300.00 AND WE FEEL THAT THEY SOLD HER A BAD VECHILE FROM THE BEING AND IF YOU SEE THE REPORT THEY HAVE YOU WILL SEE HOW MANY TIMES SHE HAS TAKEN IT TO THEM AND THE MANANGER DANEIL IS VERY RUDE TO HIS CUSTOMERS.
WE HAVE REPORTED TO THE CORP. OFFICE AND NOTHING HAS BEEN DONE
ABOUT THE VECHILE OR THE MANAGER.
ALL I WANT IS A GOOD VECHILE THAT WORKS FOR MY MOTHER AND ALSO WHEN SHE BOUGHT THE VECHILE IT WAS NOT INSPECTED PROPERLY.
I WILL HOPE TO HERE FROM SOMEONE SOON.
IRENE
Click here to read other Rip-off Reports on Ugly Duckling Car Sales
THEN AGAIN TOOK IT BACK BECUASE THE SLIDING DOOR OPENS AND DON'T CLOSE RIGHT AND SOME CAN FALL FROM VECHIEL. AND IN THE CONTRACT IT WAS ARGEED TO FIX THE PROBLEM WITH THE DOOR AND IT WAS NOT FIXED.
THEN THE VAN BROKE AGAIN THIS TIME IT WAS THE FRONT AXLE BROKE THREE TIMES FOR THE SAME THING. AND MY MOTHER HAD IT TOWED TO THEM AND THE DAY SHE LEFT IT I TALK TO THE MACHAINC AND HE GOT INTO MY FACE AND YELLED AT ME WHEN I QUESTIONED HIM ON THE DOOR MEANING WHY WASN'T IT FIXED ALONG TIME AGO.
THEN MY MOTHER WAS TALKING TO THE MANAGER DANIEL STEPANIANTS AND HE WAS BEING MEAN AND WALKED WAY FROM US WHEN INTO HIS OFFICE AND THEN MY MOTHER WHEN TO THE OFFICE TO SPEACK TO HIM IN
REGARDS TO HER VAN AND THEN HE TOLD HER TO GET OUT OF MY OFFICE BUT BEING RUDE ABOUT IT.
NOW THEY ARE CHARGING HER FOR TOWING AND I DON'T THINK THEY SHOULD BECUASE THEY HAVE A MACHANIIC ON SITE AND THAT CAN DO THE JOB REPAIR. WHEN SHE LEFT THE VAN THEY LEFT IT OPEN AND WHEN SHE RETURNED THE CAR SEAT IN THE VECHILE WAS DESTROYED AND THINGS WERE MISSING OUT OF THE VECHILE AND WE TOLD THE MANAGER AND WE DIDN'T GET A RESPONSE FOR ANYONE .
THEY ARE CHARGING HER 1,300.00 AND WE FEEL THAT THEY SOLD HER A BAD VECHILE FROM THE BEING AND IF YOU SEE THE REPORT THEY HAVE YOU WILL SEE HOW MANY TIMES SHE HAS TAKEN IT TO THEM AND THE MANANGER DANEIL IS VERY RUDE TO HIS CUSTOMERS.
WE HAVE REPORTED TO THE CORP. OFFICE AND NOTHING HAS BEEN DONE
ABOUT THE VECHILE OR THE MANAGER.
ALL I WANT IS A GOOD VECHILE THAT WORKS FOR MY MOTHER AND ALSO WHEN SHE BOUGHT THE VECHILE IT WAS NOT INSPECTED PROPERLY.
I WILL HOPE TO HERE FROM SOMEONE SOON.
IRENE
Click here to read other Rip-off Reports on Ugly Duckling Car Sales
