- Report: #21196
Complaint Review: Ubid - Chicago Illinois
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Author Not Confirmed
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Ubid
8550 West Bryn Mawr Avenue, Suite 200 Chicago, 60631 Illinois, U.S.A.
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Ubid Won't ship my merchandise Won't honor low winning bid price, won't ship my item! cancelled transaction Worldwide
I won an item on a Ubid auction for a very good price. Several days later Ubid informed me that they did not have my product due to a "warehouse discrepancy". They said that I could wait a couple weeks for more to come in, or accept a $5 coupon for my trouble. I got a very good price so I chose to wait.
Several weeks later, I see that they are again having auctions for this item. A couple days later they inform me that they "do not have the ability to fill this order" and are canceling my transaction, and they once again offer the $5 coupon. The $5 will not nearly make up for the difference in what I won the auction at, and what the item usually sells for, so I persist.
I reply "There must be a way to get me my product. You have the product in stock. You are selling the product everyday. I don't understand why you are trying to cancel my completed auction, rather than sell one less of the item tomorrow." They inform me that "Your order has already been cancelled on 5/20/02 and you have been issued a $5 coupon for the inconvenience"
It make me wonder if they just don't want to honor my transaction because of my low winning bid.
Brian
Minneapolis, Minnesota
Several weeks later, I see that they are again having auctions for this item. A couple days later they inform me that they "do not have the ability to fill this order" and are canceling my transaction, and they once again offer the $5 coupon. The $5 will not nearly make up for the difference in what I won the auction at, and what the item usually sells for, so I persist.
I reply "There must be a way to get me my product. You have the product in stock. You are selling the product everyday. I don't understand why you are trying to cancel my completed auction, rather than sell one less of the item tomorrow." They inform me that "Your order has already been cancelled on 5/20/02 and you have been issued a $5 coupon for the inconvenience"
It make me wonder if they just don't want to honor my transaction because of my low winning bid.
Brian
Minneapolis, Minnesota
4 Updates & Rebuttals
Joshua
Eastford,Connecticut,
U.S.A.
Common thread here?
#2Consumer Comment
Wed, June 27, 2007
It seems to me that uBid has done this to quite a few people, from the reports I've read here at ripoffreport.com. This particular incident caught my attention; For them to tell you that it wasn't in stock, then turn around and start up another auction for more of the same product. I believe these incidents should be investigated. Josh from CT
Joshua
Eastford,Connecticut,
U.S.A.
Common thread here?
#3Consumer Comment
Wed, June 27, 2007
It seems to me that uBid has done this to quite a few people, from the reports I've read here at ripoffreport.com. This particular incident caught my attention; For them to tell you that it wasn't in stock, then turn around and start up another auction for more of the same product. I believe these incidents should be investigated. Josh from CT
Joshua
Eastford,Connecticut,
U.S.A.
Common thread here?
#4Consumer Comment
Wed, June 27, 2007
It seems to me that uBid has done this to quite a few people, from the reports I've read here at ripoffreport.com. This particular incident caught my attention; For them to tell you that it wasn't in stock, then turn around and start up another auction for more of the same product. I believe these incidents should be investigated. Josh from CT
Joshua
Eastford,Connecticut,
U.S.A.
Common thread here?
#5Consumer Comment
Wed, June 27, 2007
It seems to me that uBid has done this to quite a few people, from the reports I've read here at ripoffreport.com. This particular incident caught my attention; For them to tell you that it wasn't in stock, then turn around and start up another auction for more of the same product. I believe these incidents should be investigated. Josh from CT
