- Report: #648801
Complaint Review: UBA - United Benefits Advantage - naperville Illinois
Reported By:
Muhammad -
Richmond, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
UBA - United Benefits Advantage
1620 bond street naperville, 60563 Illinois, United States of America
Phone:
1-800-480-6936
Web:
www.unitedbenefitadvantge.com
Categories:
Business Rating:
(0)
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UBA - United Benefits Advantage Unauthorized use of my credit card naperville, Illinois
This company uses a third-party telemarketing service to attract unwary consumers. They offer "free gifts" that never arrive. I was offered a pre-paid Wal-Mart card that was supposedly worth $100.
Instead sending me a gift, they helped themselves to my checking account! They relieved me of $24.95. This charge was accompanied by another charge from ID Sentinel Alert for $29.95.
Both companies are obviously working together with the telemarketers to rip people off. This is a shameful practice from greedy predators and they should be stopped by any means necessary!
If it sounds too good to be real, it probably isn't good nor real!1 Updates & Rebuttals
Edwin v
Naperville,Illinois,
USA
Dear Muhammad in Richmond, VA
#2UPDATE Employee
Mon, December 13, 2010
I am an employee with Consumer Benefit Services, Inc., located in Naperville, IL. Cbsi designs and customizes discount benefit membership programs for separate third-party businesses. We solely provide the discounted services to the members registered in the program(s) owned by the third-party businesses.
The third-party businesses provide the program(s) to their customers as an added benefit or they market their private labeled program(s) to their customers as an opportunity to join their club. The customer service representatives in our call center only answer in-bound calls placed by members who are attempting to use the discounted services offered within their program. Cbsi does not bill, solicit or telemarket any programs to consumers.
United Benefit Advantage is not an independent business, but is a discount membership program that third-party businesses offer to their customers.
We want to ensure that all of your issues are resolved as soon as possible. If you were unable to resolve this matter, please call us at 1.888.255.4989 and a representative in our customer service call center will assist you and verify the status of your membership. At that time, our representative can determine the third-party business responsible for registering you into the United Benefit Advantage program and will connect you with them to address your complaints directly for further resolution.
Sincerely,
Edwin O. Velazquez | Program Support Specialist | Cbsi Membership Services | 1620 Bond Street | Naperville, IL 60563
