- Report: #1496507
Complaint Review: TURBO TAX INTUIT 1-800-7974625 - CA
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TURBO TAX INTUIT 1-800-7974625
CA, United States
Phone:
1-800-7974625
Web:
WWW.TURBOTAX.COM
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TURBO TAX INTUIT 1-800-7974625 TURBO TAX DOES NOT RELEASE MY CLIENTS' FILES CA
Report Attachments
EVERY YEAR I BOUGHT TURBO TAX SOFWARE FROM OFFICE DEPOT OR STAPLES. RECENTLY, THE TUBO TAXES ARE NOT WORKING, I CALLED AND TALKED WITH MR. CLEVELAND. HE HELPED ME TO ACTIVATE IT.
TODAY, AGAIN, THE TURBO TAXES ARE NOT WORKING AND MR. DAVID TOLD ME AT 11:11AM THE PROBLEM IS WITH MICROSOFT.
I CONTACTED MICROSOFT AND THEY ASSURED ME THE SYSTEM WORKED WELL.
AT 12:04PM, I CONTACTED TURBO TAX AGAIN AND TALKED WITH ADELIA AND PRINCETTA AT 1-800-797-4625 AND WAS ON THE PHONE FOR ONE HOUR 49 MINUTES AND 44 SECONDS.
PRINCETTA OFFERED TO GIVE ME MONEY BACK, HOWEVER, I DECLINED AND ASKED THAT THEY WOULD GIVE ME THE 2019 VERSION I BOUGHT. SHE SAID SHE COULD NOT DO THAT.
I TOLD HER TO GIVE ME THE FILE I COULD DOWNLOAD. THE 2019 VERSION I BOUGHT AND USED CONTAINING FILES OF OUR CLIENTS BECAUSE I AM THE TAX PREPARER.
NGUYEN KINH DOANH 9213)361-7929
3 Updates & Rebuttals
DOANH
LOS ANGELES,California,
United States
DEFECTIVE SOTWARE 2020
#2Author of original report
Sat, February 06, 2021
February 5, 2021
Dear Ripoff Report:
On December 31, 2020, I return the 2020 software I purchased at Staples on December 24, 2020 to:
Intuit Inc.
Returns Deparment
PO Box #580926
Pleasant Prairie, WI 53158 US
USPS TRACKING NO 7020 1329 0000113304782
with the request for refund.
I fied complaints with www.ripoffreport.com case no 1496507 on June 17 and Robert ???? offered me a refund. I declined the offer and demanded that they release my 2019clients' files.
NGUYEN KINH DOANH CELLULAR (213) 361-7929
Report Attachments
DOANH
LOS ANGELES,California,
United States
REPORT #1496507*****RE: TO #1 CONSUMER COMMENT SUBMITTED THURSDAY JUNE 18, 2020 FROM ROBERT
#3Author of original report
Fri, June 19, 2020
We would like to repond to Robert????on a point by point basis:
1. You state: "It's amazing that you are basically admitting on a public forum your possible fraud for violating not only the license agreement with Turbo Tax but IRS Regulations. YOU PROBABLY SHOULD HAVE ACCEPTED THEIR OFFER OF A REFUND."
We have bought tax software from Turbo Tax for many years, use it to prepare tax for our clients. We do not accept your offer for a refund. Your CLAIM THAT I basically ADMIT on a public forum "your possible fraud...."will be brought to appropriate authorities for investigation.
2. You further state that: "Because based on your narrative you may have some serious problems....."
We decline to accept your offer of a refund and demand that you release my 2019 clients' files.
NGUYEN KINH DOANH cellular (213) 361-7929
Robert
Irvine,California,
United States
Amazing
#4Consumer Comment
Thu, June 18, 2020
It is amazing that you are basically admiting on a public forum your possible fraud for violating not only the license agreement with TurboTax but IRS Regulations. You probably should have accepted their offer of a refund.
Because based on your narrative you may have some serious problems. TurboTax is licensed for personal use only, if you are charging people to prepare their taxes in addition to using TurboTax you may also be in violation of IRS rules.
